David Whyte Email & Phone Number

Toronto, Canada Area

Responsible for 6 Royal Bank of Canada Remote Mail operations in the downtown core of Toronto. The Remote Mail operations services over 14 thousand clients and processes 650,000 pieces of mail per month with the highest level of accuracy and customer satisfaction. Responsible for the health and safety, quality, productivity, business units relationship with clients, and all incurred cost for the 6 business units.

for a family plumbing business responsible for; , pipe & sink installation and general contracting jobs.Learned how to “do it right the first time” and ensure that all jobs led to positive future referrals.

Developed process changes and improvement initiatives as identified by the client or Senior Symcor Management. Produced efficient, accurate and detailed process streams that would meet or exceed customer expectations.•Worked with RBC wealth management division to improve distribution services provided to high net worth clients.•Stepped in as acting Manager in the absence of the department manager for a six-month period; later identified as successful candidate to take on this role going forward.

Processed a high volume of cheques with attention to timeliness, accuracy and compliance with all internal and client regulations. Ensured that all transactions balanced at the end of each day and resolved any discrepancies immediately.