David Willacy Email & Phone Number

Leeds, England, United Kingdom

United Kingdom

• Heading up all L&D duties, company wide, with a particular focus on driving an uplift inperformance and digital enablement.
• Development and implementation of a full L&D structure and strategy, from the ground up.
• Creation of all curricula, materials and their delivery, ranging from induction to CPD,across multiple departments and the full hierarchy, from board members to agents.
• Creation of a new knowledge management system and implementation of an accompanying LMS.
• … Show more Heading up all L&D duties, company wide, with a particular focus on driving an uplift inperformance and digital enablement.
• Liaising with external and internal SMEs to ensure all material is accurate and, wherenecessary, compliant.

Leeds, England, United Kingdom

Charged with implementation of digital L&D transformation across the business both from a tangible and cultural stance.* Developed and implemented a digital L&D strategy to transform the delivery from pure-classroom to a blended, digital first approach.* Created and delivered a suite of bespoke e-learning modules and digital resources.* Designed.

Leeds, United Kingdom

• Responsible for design and delivery of the overall learning and development journey across all levels throughout the customer facing estate. Implemented through a blended, digital/face-to-face, approach to learning and.
• Curriculum design
• Creation of Multi-media training material
• Design and implementation of Learning Management System
• Peer… Show more Responsible for design and delivery of the overall learning and development journey across all levels throughout the customer facing estate. Implemented through a blended, digital/face-to-face, approach.
• Peer upskilling and performance monitoring

Leeds, United Kingdom

• Responsible for the planning and execution of all cross-brand marketing campaigns and initiatives across the company’s full portfolio (Sky Bet, Sky Bet Games, Sky Vegas, Sky Casino, Sky Bingo and Sky Poker) with a view.
• Project management of new initiative and products from conception to launch
• Derivation, execution and evaluation of all cross-platform marketing campaigns
• Extensive data analysis and… Show more Responsible for the planning and execution of all cross-brand marketing campaigns and initiatives across the company’s full portfolio (Sky Bet, Sky Bet Games, Sky Vegas, Sky.
• Extensive data analysis and interpretation
• Preparation and delivery of company wide financial and performance reports.

Leeds, United Kingdom

• Responsible for driving performance across a range of KPI indicators in an estate of over 300 agents, leaders and senior managers, achieved through tailored coaching and training sessionsKey Duties
• Training needs and skills gap analysis
• Personalised development plan creation
• 1 to 1 coaching
• Delivering 1-to-1 and 1-to-many training sessions
• Curriculum design

Leeds, United Kingdom

• Responsible for providing the induction and upskill training of a 300 strong staff body of a multi-skilled, contact centre. training colleagues and the creation and evaluation of development material and processes.Key.
• Delivering classroom based induction and upskill training sessions
• Curriculum and material design
• Peer development
• E-learning creation
• Management training and development

Leeds, United Kingdom

Responsible for an estate of 4 nightclubs and 3 bars. Full creative and financial control of all events and marketing campaigns.Direct reports of 3 senior marketing managers and a total staff body of over 180 staff.