David Y. Email & Phone Number

Hanover, Maryland, United States

- Developing and updating security protocols to protect confidential information from theft or leaks - Managing and training security analysts to maintain systems - Regularly reviewing logs for suspicious activity and ensuring that security tools and technologies are working properly - Monitoring internal and external policy compliance, as well as regulatory compliance - Informing senior leadership about risk levels and security posture - Ensuring that cybersecurity inspections, tests, and reviews are coordinated - Anticipating and addressing technology-related issues to help a company recover from data loss or system failures - Reacting quickly to cyberattacks and coming up with solutions under pressure- Identify alternative information security strategies to address organizational security objectives- Promote awareness of security issues among management and ensure sound security principles are reflected in the organization's vision and goals- Oversee policy standards and implementation strategies to ensure procedures and guidelines comply with cybersecurity policies

Hanover, Md

Supervised a team to execute incident response, issue resolutions, and assessments or communication of security risk to enterprise. Investigated computer security violations, intrusions, and loss of data using 10+ security tools such as MS Defender 365, MS DLP, RAPID 7, and SentinelOne; mitigated security threats and generated incident reports to be submitted to senior specialists. Partnered with key management personnel in suggesting and implementing process changes to design process more efficient.Key Achievements:-Served as Operational Lead of a team of incident responders -Supervision and training of staff on security rules and policies -Structured security policies for data loss prevention and reduced risk; created and implemented enterprise information security systems-Oversaw analysis of cyber incidents, advised remediation and mitigation actions, and traced the status of activities-Analyzed and assessed security incidents, and documented security incidents in accordance with NIST (SP 800-61)-Created and Implemented incident response processes for specific breaches/compromise-Supervised creation and implementation of Standard Operating Procedures / Runbooks for the InfoSec team on the SOC and MS Defender 365-Conducted front-line accurate and precise real-time monitoring and analysis correlation of logs/alerts from a multitude of security devices with a focus on determining whether said events constitute security incidents -Identified intrusion activity/logs by leveraging alert data from multiple sensors and systems and determining priority for response -Ascertained and granted access levels based on the principle of least privilege to mitigate exposure of safeguarded information-Coordinated Incident and Problem management system support with Security Operations Centers and SIEMS-Coordinated with business analysts, product managers, consultants, and executives to identify usage gaps in business processes

Catonsville, Md

Provided customer care to improve incident management and reduce post-set up technical issues; delivered technical advice and support for technology solution to clients in accordance with current standards and Service Level Agreements. Collaborated with key management personnel in suggesting process changes to build process more efficient.Key Achievements:-Served as a contact and liaison for internal customers & Resolver Groups-Partnered with off-shore Service Desk to ensure seamless transfer of information between Resolver Groups and demonstrated teamwork-Maintained functional and technical expertise, keeping current with evolving systems, applications, and technologies-Conducted work in accordance with IS policies and procedures-Specialized knowledge of Windows OS (7&10), office suites (O365), internal ticketing system, and interworking of PC upgrades, installs, troubleshooting-Training of new hires within scope of IS policies and procedures

Baltimore, Maryland Area

Delivered service related to server administration networks, applications programming and hardware support; analyzed systems configuration to fulfill user technological needsOptimized process flows and reduced response time by 30%; managed support for telecommunication products and services including technical troubleshooting, field hardware support and on-the-phone support.Key Achievements:-Installed, troubleshoot, repaired, and instructed users in personal and network computers, as well as peripherals, such as printers, scanners, smart card readers, etc. -Researched and documented solutions found for existing issues-Collaborated with enterprise management and networking teams to provide complete support to the end user from the Service Desk Remedy ticketing system.-Active Directory: Reset passwords for users, add users to groups, knowledge of distribution and security groups.-Performed flushing of DNS on PC’s, identify what DNS server the PC is using-DHCP: Add reservations, determine if scope is full and find IP conflicts-Checkpoint Endpoint Password ResetsFile Permissions: Adding, Modifying, or Removing-VPN: Installation and setup of VPN Client

Baltimore, Maryland Area

Recruited for the Installation / Breakdown of Workstations for Institute of Museums and Library Services (IMLS) and to troubleshoot and resolve hardware and connection issues. Provided End User support in Trouble Shooting Issues for Bureau of Economic Analysis (BEA) while performing timely workstation hardware and software upgrades; Maintained network file and print server. Collaborated with key management personnel in recommending process changes to make the process more efficient. Supervise daily activities of Computer Security Assistant and Internet Administrator for BEA.Key Achievements:-Advised process changes to make process more efficient for Institute of Museums and Library Services (IMLS)-Provided networking/desktop support and performed mainframe and account maintenance tasks-Worked closely with selected employees from Information Technology department to recommend relevant solutions

Designed and Implemented training programs including and also Produced reports, adhering to compliance guidelines and retained records in a compliant fashion.Key Achievements:-Assisted clients, with a track record of helping 95% of clients reaching goals within the first month-Designed personalized programs and nutritional plans for individual clients for optimal results-Provided exceptional customer service, securing 85% of new clients through referrals

Designed and Implemented training programs including Accounts receivable; Scheduling of clients. Daily opening & closing along with maintenance of all equipment.Key Achievements:-Assisted clients, with track record of helping 100% of clients reaching goals within first month-Designed personalized programs and nutritional plans for individual clients for optimal results-Documented/Implemented process procedures

Utilized superior organizational and prioritization skills for the data entry of all paperwork on a daily basis including ordering of all inventory; Balanced credit card, direct billing and other payments and Oversaw scheduling issues and supervision of approximately 10 associates. Developed new employee processing, orientation, and training materials along with Managing vendor relationships and contracts for materials.Key Achievements:-Achieved a 98% success rate by implementing procedures to maximize cost effectiveness to inventory -Document process procedures, process flow and recommend any process changes to make process more efficient-Produced reports, facilitated legal reviews, adhered to compliance guidelines and retained records in a compliant fashion-Created company policies and procedures governing security, email and Internet usage, access control, and incident response.

Bachelor Of Applied Science (B.A.Sc.)

Minor And Certificate

Education record