Gastroenterology, Neurology and Oral & Maxillofacial Surgery DepartmentsIncreased procedure volume from 1867 procedures in 2008 to 3054 and currently tracking to do approximately 3500 procedures in 2012.Increased GI practice revenue on average 17% year over year.Responsible for reducing GI supply budget by 35% by identifying and negotiating with new vendors.Facilitate all aspects of special and ongoing quality projects, including PI studies, JCAHO survey preparation and other regulatory reviews, report writing, etc.Performs benchmarking against local and national standards as related to space planning, staffing and resources, physician compensation, productivity, and other practices as needed.Prepare budgets for control of expenditures.Develop, interpret and edit compliance policies. Develop departmental policies for Quality Assurance.Manage support staff regarding problem determination and policy implementation.Manage budget and operations for purchase of and repairs to medical equipment.Manage budget and operations for the purchase of disposable medical products and devices.Prepare, analyze, maintain and interpret statistical performance and quality data for ambulatory practice.

Participated in community referral development program for department of pediatrics enlarging referring physician network.Worked closely with Administrative Director to create partnerships providing health services to low-income county residents.Assisted Administrative Director of Pediatrics with data gathering, signage and translation projects for Cultural Competency Executive Steering Committee.Prepared year one business plan for expansion of Pediatric Pulmonary and Gastroenterology Departments.Analyzed and presented Press Ganey 4th quarter data results at Pediatric Grand Rounds and gave presentations to management outlining most urgent needs for policy improvement. Developed business assessment of existing services to identify opportunities for improvement and expansion of services.

Assisted Administration with administrative and financial operations for the Nursing Senior Vice President.Worked closely with patients and reported concerns when appropriate.Provided prospective families an introduction to services the center provides.

Evaluated depth and breadth of investigations unit’s holdings to meet division’s present and future needs.Oversaw department budget administration for our Nassau Branches by authorizing. disbursements, verifying balances and projecting budget needs for the following year.Served as principle liaison to our out of state branches fostering and maintaining positive business relationships.Train new employees and provide staff with training in new processes.Plan, maintain and reconcile teller transactions daily.Created and maintained highly confidential directory for senior management, which improved information on client’s business activities.Developed and implemented daily transaction of banking issues and events for distribution to over 130 branches in Southwest region.Processed and investigated branch exception paymentsManaged day-to-day office activities: establishing priorities and troubleshootingProvided oversight for hiring, setting up inventory procedures and financial systemsMotivated staff by providing environment conducive to open communication and opportunities for professional developmentInteracted with bank and independent auditors by providing assistance, documentation and guidance for successful auditingConducted successful analysis for causes of customers missing deposits and checks and implementation of preventive strategies