David Abboud Email and Phone Number

Promoted to the position of Pharmacy Manager providing increased authority and responsibility due to superior leadership abilities, excellent customer service skills, and extensive industry knowledge.Responsible for training and supervising 8 pharmacy technicians to improve point of sale metrics, significantly increasing refills at pickup, readyfills, and pharmacy health rewards, and boosting patient immunizations by 40%. Implemented process improvements to reduce fill time in a high-script volume store, efficiently processing up to 3,400 prescriptions per week.Maintain accurate records, execute inventory management procedures, and handle and administer all controlled substances in accordance with the board of pharmacy regulations.Oversee all pharmacy staffing needs, including hiring and scheduling employees within the corporate budget.Improved pharmacy metrics, outcomes, and budget utilization, which generated $100K in profits per month.Decreased dispensing errors by adjusting inventory placements, production workflow, and quality verification while ensuring continuous compliance with all federal and state laws and regulations.Responsible for investigating and resolving third party issues, including prior authorizations and Treatment Authorization Request submissions.Increased flu shot immunization numbers through doing so and so and drove the store to top 10 for high-dose flu shots in the country.Oversee local district (11 stores) for immunization compliance.

Achieved the #1 ranking in customer satisfaction within three months of hire date by providing exceptional service while helping patients through medication and insurance issues and offering health care counseling.Effectively prioritized pharmacy tasks to decrease fill time by 50%, becoming the fastest across the district.Decreased dispensing errors by adjusting inventory placements, production workflow, and quality verification while ensuring continuous compliance with all federal and state laws and regulations.Among the first to be recruited to the CVS Pharmacy Manager Emerging Leader (PMEL) pilot program, achieving a top score of 100 on the CVS managerial exam. Through the CVS PMEL program, participated in manager training which included compliance, operations, and metrics, and training applicants for managerial positions.