David Chao Email & Phone Number

Chicago, IL, US

Chicago, Illinois, United States

- Use data analytics and AI to help drive customer satisfaction.- Own and build various financial models, drive process improvement, assist in company initiative of data analytics, provide insights, develop Tableau dashboards.- Support the team in making decisions around customer profitability and segmentation strategy through data-driven insights.

Chicago, Illinois, United States

- Lead BI project delivery including requirements analysis, charter, managing project stakeholders, managing development lifecycle, training, go-live and maintenance.- Design, develop and deploy BI solutions, including interactive dashboards in Tableau, sourcing data from internal MS SQL Server databases, Tableau published data sources, external sources.

Chicago, Illinois

- Analyzed data affecting key performance indicators such as plant downtime, raw material waste, and labor spend and created dashboards and visualizations using Tableau and Excel.- Collaborated with cross-functional team members and led cost-savings solutions based on data analysis, saving over one million dollars annually.- Led Kaizen events to engage.

Portland, Oregon

- Identified inefficiencies within plant operating processes using Six Sigma and lean manufacturing methodologies.- Managed three direct reports comprising a quality lab overseeing $100 million in product annually.- Led Owens Corning continuous improvement project to reduce downtime of a significant processing problem, saving the plant $270,000 annually.

Tallmadge, Ohio, United States

People Leadership- Responsible for the safe delivery of quality products from two manufacturing lines that combined to produce over 100,000 lbs of extruded polystyrene foam daily.- Safely led 15+ team members across two high-performance shifts in a goal-oriented fashion, overseeing day-to-day plant operations and driving results in plant efficiency.