David Chao Email & Phone Number

Chicago, Il, Us

Chicago, Illinois, United States

- Use data analytics and AI to help drive customer satisfaction.- Own and build various financial models, drive process improvement, assist in company initiative of data analytics, provide insights, develop Tableau dashboards.- Support the team in making decisions around customer profitability and segmentation strategy through data-driven insights.

Chicago, Illinois, United States

- Lead BI project delivery including requirements analysis, charter, managing project stakeholders, managing development lifecycle, training, go-live and maintenance.- Design, develop and deploy BI solutions, including interactive dashboards in Tableau, sourcing data from internal MS SQL Server databases, Tableau published data sources, external sources, and leveraging Alteryx as needed.- Responsible for support of Client Data Warehouse including permissions assignment and importing data.

Chicago, Illinois

- Analyzed data affecting key performance indicators such as plant downtime, raw material waste, and labor spend and created dashboards and visualizations using Tableau and Excel.- Collaborated with cross-functional team members and led cost-savings solutions based on data analysis, saving over one million dollars annually.- Led Kaizen events to engage primary plant personnel and drive a culture of continuous improvement in the plant.

Portland, Oregon

- Identified inefficiencies within plant operating processes using Six Sigma and lean manufacturing methodologies.- Managed three direct reports comprising a quality lab overseeing $100 million in product annually.- Led Owens Corning continuous improvement project to reduce downtime of a significant processing problem, saving the plant $270,000 annually and winning the 2018 divisional Best Focused Improvement Project award.- Led kaizen events involving operators, supervisors, and managers to support process improvements.

Tallmadge, Ohio, United States

People Leadership- Responsible for the safe delivery of quality products from two manufacturing lines that combined to produce over 100,000 lbs of extruded polystyrene foam daily.- Safely led 15+ team members across two high-performance shifts in a goal-oriented fashion, overseeing day-to-day plant operations and driving results in plant efficiency, product quality, and housekeeping.- Trained as a Certified Hazard Recognition and Control Specialist, and encouraged shift team members to think critically about abnormal situations in the plant that could contribute to an increased safety risk.Technical Leadership- Led more than five plant trials for material substitution of raw materials, contributing to over $3 million in savings a year.- Led $200K technology integration project as the plant lead, overseeing cost-benefit analysis, installation, supplier visits, and training of new equipment; project on track to contribute $600K savings a year.- Performed data analysis with Minitab on experimental runs and finished good specifications.- Gained business acumen by visiting and conducting extensive corporate audits in six manufacturing plants, both international and domestic.- Delivered recommended action items for processes at the corporate level to improve efficiency - including SAP roll out, transportation and logistics, and warranty process.