Present purchase offers to sellers for consideration.Negotiate prices or other sales terms.Compare a property with similar properties that have recently sold to determine its competitive market price.Appraise property values.Advise clients on market conditions, prices, mortgages, legal requirements, and related matters.Promote sales of properties through advertisements, open houses, and participation in multiple listing services.Develop content for sales presentations and other materials.Accompany buyers during visits to and inspections of property, and advise them on the suitability and value of the property they are visiting.Prepare documents such as representation contracts, purchase agreements, closing statements, deeds, and leases.Confer with escrow companies, lenders, home inspectors, and pest control operators to ensure that terms and conditions of the purchase agreement are met before closing dates.Coordinate property closings, overseeing the signing of documents and disbursement of funds.Contact property owners and advertise services to solicit property sales listings.Arrange for title searches to determine whether clients have clear property titles.Deliver promotional presentations to current or prospective customers.Attend conventions, seminars, and staff and association meetings to remain knowledgeable about real estate markets.Advise sellers on how to make homes more appealing to potential buyers.Investigate clients’ financial and credit status to determine eligibility for financing.Develop a network of attorneys, mortgage lenders, and contractors to whom clients may be referred.Inspect condition of premises and arrange for necessary maintenance or notify owners of maintenance needs.Appraise properties to determine loan values.Evaluate mortgage options to help clients obtain financing at the best prevailing rates and terms.Rent or lease properties on behalf of clients.

• Provides computer help desk support and technical training on hardware/software to end users for Windows XP, Vista, 7 and 8• Configure and troubleshoot home and office networks • Maintain effective work direction, scheduling, and time management skills• Provides computer help desk support via telephone communications with end-users. • Responsible for implementation of preventative maintenance techniques, including adjustments, cleanings, and engineering changes.• Assist in preparing, maintaining, and upholding procedures for logging, reporting, and statistically monitoring PC performance. • Accurately documents instances of hardware and software failure, repair, installation, and removal. • Assist in developing long-term strategies and capacity planning for meeting future computer hardware needs. • Support development and implement new computer projects and new hardware installations.

• Performs historical records investigations of Linens and DGs and GIS editing operations to execute gas mapping, editing and revision.• Research legacy job order records, reviewing work management system records, consults and communicate with project stakeholders as needed, including Operations and/or Engineering personnel, reviewing design files, review as-built GIS data, performs GIS operations to update relevant records to spatial and database accuracy specifications within an established delivery period. • Assists and support accurate, timely and cost effective execution of data to meet the requirements of the project.

• Completes client interviews either face-to-face or via phone to establish and/or re-determine eligibility for SNAP, TANF, or medical programs • Ensures case information is gathered and processed in a complete and accurate manner in accordance with State policy• Provides voter registration forms and complies with all rules and regulations as well as states and federal codes and laws regulating public assistance programs• Enters client data into the ICES system with accuracy and efficiency according to the information provided to the state by the client. • Assists clients with understanding their rights and responsibilities as it pertains to state law regarding the SNAP, TANF, and Medical programs. • Assists clients with obtaining required verification for determining eligibility when the information can't be obtained by the client personally. • Documents verification of eligibility into the ICES system and summarizes case activity on CLRC or CLSC screens to ensure that all my work can be followed by the other worker who comes behind me. • Counsels clients to accept personal responsibility for their actions, consequences and need to comply with the rules and regulations by explaining all there right and other information the is needed to qualify for the type of assistance needed. • Works assigned alerts, changes, and incoming documents daily to ensure the client's case get processed in a timely manner • Answers customer service issues on client questions/complaints via walk-ins or phone calls• Responds to all e-mail, mail and phone messages daily• Completes all corrective actions on second party review, Quality Assurance or Quality Control errors• Promoted to Hearing and Appeals Eligibility Specialist.

• Completes pre-hearing conferences with clients who are appealing the eligibility decisions for Snap, TANF, Hoosier Healthwise, Medicaid Age Blind or Disable and IMPACT.• Reviews cases under appeal to ensure that case information was gathered and processed in a complete and accurate manner in accordance with State policy.• Assists clients with understanding their rights and responsibilities under the appeals process along with the right they have as recipients of the benefit that they may be seeking or recieving.• Documents verification of eligibility into the ICES system and summarizes case activity on Case Comment screens so that others who come behind my work will see and understand all the action I have performed are accurate and complete.• Documents all hearing related information and activity in ICES and FACTS systems. Including the decision of the state and/or the corrective action the state has made in order to come into compliance with the states regulation and policies. • Answers customer questions regarding appeals and appeals process. Making sure that our clients understand the decision that the state of Indiana has made or the corrective action that have been performed.• Prepares and presents a hearing exhibit packet for a fair hearing as a representative of the state of Indiana in order to show the Administrative Law Judge why the state of Indiana made the decision we rendered.• Completes all corrective actions on second party review, Quality Assurance or Quality Control errors upon receipt of a case that has been placed on my hearing schedule or giving to me by my supervisor • Lastly I perform all necessary task that may be delivered on a daily basis outside of my normal operational needs.

• Processing applications through both the phone and personal interview• Managed paper, electronic files and other documents, while responding to general or programmatic inquiries and concerns, either in person or over the telephone• Gathered and compile statistical data or reports • Hired by parent compan ACS/Xerox February 2010• Promoted to Eligibility Specialist September 2012

• Maintained impeccable records regarding all transactions completed throughout the day, week and month. • Supervised all daily cash balances and transaction activities, while working with employees to develop a cohesive working unit.• Guaranteed adequate monetary denominations remained on hand to provide change for customers• Worked vigilantly to ensure compliance with all state and local health codes and regulations• Maintained an adequate inventory supply to prevent a depletion of resources • Scheduled and oversaw employees throughout their daily duties to help provide the best customer care possible• Monitored employees hours and payroll expenses to meet or come in below budgeted levels• Worked with employees to develop a cohesive working unit.• Stayed updated with all operations at the restaurant and strived to ensure every customer left satisfied• Trained new crew members on McDonald's policy of Quality, Service, Cleanliness and Value