● Lead QA on a Agile/SCRUM team responsible for test strategy, test approach, and test caseimplementation/validation for user stories in our bi-weekly Sprints.● Assisted in the migration of our legacy Enterprise Test Harness microservice actors over to theCore API solution saving the company a quarter million dollars a month in cost and maintenance.● Produced and maintained API collections for validation of our microservice actors, and Core APIendpoint functionality using Postman.● Implemented automated validation of test collections after pipeline deployment in our Dev, QA,UAT, and Production environments.● Created automated tests for all API collections using Postman and Javascript.● Utilized Azure Application Insights to analyze performance, logging, and diagnosis for defects.● Leveraged SQL Server Management Studio and CosmosDB for data validation and testing theintegration of our Microsoft Dynamics CRM (Pulse), API requests, and Azure Service Bus.● Implemented a ‘Three Amigos’ strategy between Product Delivery Manager, Lead QA, andProduct Owner for intake of work requests, assisting in the creation of the acceptance criteria,and staging for Sprint Refinement.

• Lead the testing effort of a multi-year long project converting all 680 brick-and-mortar stores point-of-sale software from Red Iron Triversity to NCR Advanced Store solution.• Conducted project as Test Lead for our Private label credit card (PLCC) vendor change from Alliance Data to Capital One.• Assisted in the creation and maintenance of our automated test suite for testing our point-of-sale application and covering the vital functionality to minimize tech debt and maximize test coverage.• Collaborated in designing test framework to test our CSO (Store ordering) application allowing customers to purchase in store on our E-Commerce platform via the point-of-sale utilizing Microsoft Visual Studio with Selenium.• Lead QA of a team of 12 QA Engineers/Analysts both offshore and on-shore. Held daily stand-up meetings to be in sync and ensure productivity and timeliness of efforts.• Test lead and tech anchor for converting our Rejuvenation brand stores software stack over from legacy software for parity with our sister brands (West Elm, Williams Sonoma, Pottery Barn)• Focal point in the creation of a solution which converted our POSLogs to T-Logs in order to support our downstream partners (Marketing, Loss Prevention, Sales Audit) data aggregation efforts.• Utilized SQL Server Management Studio for data validation and verification of products, pricing, and POSLog’s in effort of testing and triaging defects.• Leveraged Postman for API testing, validation of security tokens, as well as request and response codes. Also modified database entries for products, pricing, taxes, and store information.• Ran cross functional daily and weekly huddles for all projects to ensure all timelines were being met and any blockers were actively being investigated and triaged to closure streamlining the project effort and deadlines.

• Lead QA for retail chain restaurant company serving over 26 locations, web/mobile, point of sale, and kiosk systems. • Created and maintained Automation test suite for testing our web application using Selenium Webdriver with C# scripting and NUnit framework. • Wrote Unit, Integration, and UI tests using Selenium Webdriver • Assisted in implementing Jenkins for continuous integration and deployment of software. • Designed test cases and suites to execute against web, mobile, kiosk, and point of sale applications. • Executed load testing methods for placing many orders at the store level under load, which included writing assault scripts utilizing ruby splat. Injected orders autonomously at the store level and regulated the number of orders sent per minute on the different platforms. • Designed testing scenarios for remote ordering, scanned orders, and pass/fail mechanisms of AUTH.net for online ordering. • Managed the development of test plans, test cases, test scenarios and test strategies to facilitate the process of testing using TestRail. • Actively initiated in defect resolution meetings, ambiguity reviews and test scenarios review meetings. • Performed RESTful API testing using Postman to strategically manipulate various call methods • Tested and verified full functionality end to end for Native iOS and Android app. • Corroborated technical routing from our cloud service to the store level kitchen display system. • A good team player with excellent communication and interpersonal skills.

• Assigned Web based System testing including functionality of existing Mainframe System plus enhanced vital functionality. • Involved in conducting work product reviews to ensure requirement and quality adherence.• Created, executed Test Sets and maintained documentation of Test Results using HP Quality Center.• Played major role as point of contact in tracking issues and communicating them to vendors, management and stakeholders. Involved in preparing BRD’s (Business Requirement Documents) supporting documents.• Involved in designing the appropriate user friendly screens (prototyping) and obtained user feedback and approval for the interface. • Performed GUI Testing, System Testing, Integration Testing, Backend testing, Functional testing and User acceptance testing on the application. Supported testing process and deployed the application release to production region.• Performed defect reporting and defect tracking using HP Quality Center (QC).• Customized Quality Center for requirements analysis.• Wrote SQL queries to test the database and to perform validations.• Developed and implemented automation using VB Script descriptive programming. • Designed, developed and executed VB scripts in Quick Test Professional for Functionality and Regression Testing. • Developed base line scripts for testing the future releases of the application using QTP.• Performed Regression Testing using Quick test Professional (QTP).• Conducted Functionality, Interface and Regression Testing during the various phases of the development using Quick test Professional (QTP).• Involved in designing and development of Both Data-driven and Keyword driven Framework for Test Automation using QuickTest Professional.• Scheduled meetings with developers, system analysts and testers to collaborate resource allocation and project completion using MS Project.• Demonstrated the application functionality and features to the business users.etc.