David Innes Email & Phone Number

London, England, United Kingdom

London, United Kingdom

Manage Active Directory.Technical resolution of incidents.Office 365 administration.Logging calls with 3rd parties and incident management.PC & Laptop builds in line with policies. Lotus notes to Office Migration Azure administrationCitrix/Director administration Windows Remote Desktop – WVD administration Network Phone administration Microsoft Team.

Manchester, United Kingdom

Manage AD with 365 directory sync + ReportingTechnical resolution of incidentsSingle point of contact for all IT related service requests.Logging calls with 3rd parties and incident management.Timely progression of all incidents and requests to ensure SLA?s are met.Tracking of all incidents and escalation where appropriate and closure of incidents on.

Manchester, United Kingdom

Being first point of call for all IT issuesCommunicating with third party technical specialistsInvolved in the roll-out of software updates and patches including preventative maintenance.Broad knowledge and experience of IT operating systems including Microsoft Windows client operating systems, XP, Vista / Windows 10 & Microsoft Office 365Logging faults.

Blackburn, United Kingdom

Occupeye Sensor Deployment Engineer and IT technician.Dissembling sensors that required reprogrammingDeployment of sensors in high security location Read CAD floor plans and plan optimum range for transmitterNetworking of transmitters Work under pressure with strict deadlinesTravel offsite for deployment (London/Scotland/Northwest)

Burnley

• Support Technician
• Build and PDI the latest models Develop, Ricoh, Olivetti, machines on the market with all accessories
• Internal ICT & Network support
• Help desk and first line support on all reported printer faults with remote access solutions
• Install, network and set up all functionalities of the new machines on site and fully train them
• Build and install furniture

Degree, Ict Degree

6 Gcse'S Double A In Ict