- Worked closely with clients to analyze IT system requirements, information technology needs and their resources in order to plan IT projects and fulfill client expectations.- Set up, secured, and maintained client networks including TCP/IP routing and firewall configuration.- Researched and documented existing and new processes for client IT departments and interacted with business users and other IT groups to gather business requirements for proposed system enhancements.- Installed and configured Linux, Apache, MySQL, and PHP (LAMP) server environments.- Performed on-site and remote peripheral troubleshooting and maintenance on a wide range of devices, including local and networked printers, scanners, external hard drives, and a variety of wireless peripherals

- Manage network infrastructure which includes VLAN technology, BPDU Gard, Network Address Translation, IPSec VPN, and BGP routing protocol, etc. - Manage Checkpoint firewall including add/remote rules and configure IPSec VPN endpoints - Perform configuration, customization, maintenance and troubleshoot to Microsoft Exchange, Active Directory, License Key Management, and SharePoint servers - Maintain and write Powershell, Unix shell and Perl scripts- Maintain various open source tool used in-house including OpenVPN, MRTG, Nagios, NetDB, RANCID, Squid proxy, Samba, Winbind, OCSInventory

- Partnered with business unit executives to identify, develop and implement IT opportunities to improve the operation effectiveness and financial performance of the organization.- Created Windows and VMWare/Citrix product roadmap and strategy. This role encompassed full ownership of the architecture and implementation of Windows 2008 and 2012, VMWare ESXi and Citrix XenDesktop. Migrated physical servers/desktops to Virtual Environment.- Provided technical and business support for various enterprise-wide Internet and Intranet sites.- Managed global relationships with customers, vendors, consultants, and affiliates.- Chief consultant to the Managing Partners and Executive Team. Contributed to the definition of key strategic business objectives leveraging Pictorial’s IT capability.- Managed IT Support team, and provided level 3 Technical Support.

- Migrated physical Web Servers to Cloud Based infrastructure. The project included reverse engineering and documenting a privately designed Linux based CMS system.- Designed and implemented a SSL VPN, utilizing OpenVPN and Amazon Web Services.- Developed a NFS based Backup infrastructure for Linux Based web servers.- Utilized Samba, LDAP, and Kerberos to integrate Linux server authentication with Microsoft Active Directory.

- Spearheaded design, development, and delivery of upgrade of all hardware, software, network and servers.- Negotiated and administered service contracts and secure consultants on contract basis.- Managed Microsoft vendor contract for enterprise licensing agreement.- Significantly reduced downtime of all websites by implementing best practices for software patches.- Increased monitoring of all single points of failure and reduced downtime by upgrading the network infrastructure.- Reduced hardware costs by using virtualization technologies to reduce downtime for critical systems.- Served as principle consultant on technology to the CEO and board of directors. Contributed to the definition of key strategic objectives leveraging new technologies.- Managed DNS, DHCP and Active Directory on Windows 2000/2003/2008 Servers.- Configured Hardware Firewalls (PIX/ASA) by adding access rules for incoming connection; Reviewed log files for potential security threats; Configured NAT to access internal servers.- Designed, coded, and implemented .NET based license key management system facilitating customer licensing maintenance and account creation by end-users without direct administrator intervention.- Responsible for research, acquisition, and configuration of all new network and server hardware systems.- Significantly enhanced company operational performance by spearheading a major backend application upgrade project, with accountability for consulting with management in business and development deliverable needs, identifying technology-driven solutions, and deploying server hardware/software.- Facilitated “best practice” IT Operations through the strategic development and ongoing maintenance of systems architecture and LAN/WAN infrastructure.- Managed technical support and QA personnel.

- Network support including troubleshooting, problem solving, and maintenance of computer systems, networking environments, and hardware, such as PC desktops, laptops, servers, routers, hubs, switches, firewalls, printers and scanners. - Configured VPN and Terminal Services to access machines remotely and provide remote assistance as needed.- Integrated data protection and backup of File system and User PCs using SATA RAID configuration and Windows backup application. - Provided regular maintenance, upgrades and patches for OS and software applications.- Monitored and reviewed log files and computer systems, identifying alerts and resolved issues as required. - Consulted with vendors and knowledge-banks to resolve unusual issues.- Documented key steps for configuring and maintaining the complete IT infrastructure. - Supported key purchasing decisions (through research) of Hardware, Software and Network components - Actively participated in client and management meetings on products and website related software and hardware, database and system issues.- Developed emergency situation strategies and fault tolerance for all network systems- Created a system for composing and sending encrypted E-Mails from existing Linux E-Business website. Utilized PHP and PGP, and Perl.- Designed and implemented a C#/ADO.NET console application used to update multiple linked tables in a Student Database, using data supplied from a third party. - Developed a Supply Requisitioning System so that Chef Instructors could electronically obtain supplies from the Stockroom. System kept track of all inventory, provided reporting tools, and cost controls.

- Developed content management system for the company’s websites, using VB 6.0, ASP 3.0, & SQL. This project involved the design of flexible templates to permit data entry by content contributors and to permit processing by ASP to create dynamic HTML pages. - Created dynamic reports from SQL Server database viewable over the Internet. The task included liaisons with business units to develop design requirements and to create the necessary stored procedures to extract data for the reports.- Collaborated on project to upgrade an existing SQL Server database from version 6.5 to 7. My project responsibility included re-designing the database to incorporate altered business requirements and constructing it on a separate machine. This work involved troubleshooting legacy code and rewriting stored procedures.- Designed and implemented system enabling clients to download real-time sales lead information over the Internet. This project required implementation of strong security control utilizing SSL.- Collaborated as member of a team tasked with the conversion of a legacy mainframe system to a client/server environment. This new system was developed using Visual Basic, MS Access, and MS SQL.