David Anthony Email & Phone Number

Charlotte, North Carolina, United States

• Manager on a team of 10 technical support personnel
• Provide Coaching and development for 3 team members
• Responsible for interviewing and recruiting new team membersResponsible or the PeopleSoft Enterprise Learning Management System (ELM),
• Developed, implemented and managed ongoing Data Quality efforts
• Provide ongoing user/admin support; including access requests and issue resolution
• Track, prioritize and assign application enhancement projects

• Responsible for establishing company wide business processes for all aspects of the software development life cycle and creating multiple Project Management templates. Duties include:
• Managing the development team responsible for implementing enhancements into production.
• Balancing resource allocations to optimize productivity and attain overall objectives
• Establishing and communicating responsibilities to the development team
• Tracking and monitoring task completion progress to ensure that all tasks are met on schedule and within budget.

• Responsible for the development of FIS’s Risk Management system as well as user/customer support. Managed the relationship between FIS and key data vendors for systems development, maintenance issues and business.
• Responsible for integrating outside data sources into FIS’s check authorization system.
• Managed support and development projects for FIS's risk and fraud management systems
• Providing training for new users (Internal and External)