David A. Email & Phone Number

Melbourne, Australia

- Operational Level• Performing diagnostic and resolution activities for network problems.• Performing installations and configuration management of enterprise network equipment.• Vendor engagements in both provisioning and troubleshooting activities• Continually seeking improvement on processes, practices and procedures, recommending and contributing to changes that improve operational efficiency and effectiveness.• Liaising with internal and external customers• On call after hours for identifying and resolving major network issues- Project Engagement• Network infrastructure consultative and advisory activities• Assisting and reviewing detail design specifications• Developing network diagrams • Taking up lead technical network engagement

Australia Post - Dandenong Letters Centre

- Producing hourly production reports providing production managers visibility on mail throughput in the various areas throughout the facility. - Assisting Statistics Officers with their reports.- Producing major weekly reports for upper management– Including reports detailing various production rates throughout the facility.- Liaising with Internal customers regarding general inquiries, - Liaising with senior level management

Australia Post – Dandenong Letters Centre

- Producing various reports with the data received from external customers. - Accurately record incoming mail from various external facilities.- Preparing accurate nightly reports of volume and types of mail still left in the facility.

Australia Post - Dandenong Letters Centre

Various mail sorting roles throughout the facility. Knowledge of all areas and systems of mail processing throughout the facility

Mcdonalds Keysborough

Duties included food preparation, food handling, Crew Training, Customer Service, Quality control, Customer satisfaction, and general cleaning throughout the store. Mainly working night shifts (while attending university during the day), organising the store so everything is in order or the crew whom arrive in the morning.

Bachelor Of Science (B.S.), Computer Technology/Computer Systems Technology

Victoria University, Footscray Park Key subjects include programming in Java, HTML, VHDL and ASM, analogue and digital electronics. Major.

Vce