David Alejandro Tobon Email & Phone Number

I am a solution oriented business manager professional and entrepreneur with over 5 years of experience. My expertise is in developing business plans, improving business processes and executing marketing strategies. My services include project management, digital marketing implementation, CRM management and CMS administration. I used a process approach and always look to deliver services based on customer satisfaction.I feel passion about how digital transformation is a way to increase customer satisfaction if done properly and is especially challenging when you look at surveys with findings like "63% said the pace of technological change in their workplaces is too slow". (Source: MIT Sloan Management Review) Technology adoption usually comes with commonly perceived barriers like define budget and ROI implications, deciding when to deploy new technology, cultural acceptance, integrations with existing legacy systems, creating a credible specification process and early configuration decisions among many others. Based on my personal experience the best solution is understand that you're dealing with groups of people and not just companies. I always try to focus on new ways to make technology adoption a cultural change that will make jobs easier, more productive and with better outcomes. If you want to link with me, you will find a person who really wants to make the best effort to improve workspace performance and share ideas to test, assess and iterate. I feel very motivated and grateful to be part of teams that understand continuous improvement and put customers at the center of their efforts. "Quality starts in the boardroom" E. Deming

Listed skills include Guitar, Music, Music Theory, Music Education, and 31 others.

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  Service Management Consultant

  Algoritmo Taller Digital

  Feb 2016 - Present - Medellin