- Collaborate across multiple departments to create fan focused, engaging promotions that show sustained increase in sponsorship and ticket sales. - Manage a full-time staff of 3 and seasonal staff of 2 to produce and execute all external marketing, promotions and theme nights.- Manage all social media platforms, collaborating with marketing team to create content forall platforms, (Instagram, Twitter, Facebook, TikTok, Threads), helping increase followers byover 40k across all platforms since 2020.- Create graphics for social media posts including sponsored posts, homestand previews,theme nights, player highlights, and more. (Photoshop, Illustrator) - Create and manage digital advertising campaigns to generate single-game ticket sales across multiple platforms. (Awarity, Quantcast, Hibu)- Design and create marketing collateral including sales documents, stadium signage, sponsorshipproposals and proof of performances. (InDesign, DigiDeck) - Work closely with sales team to plan and execute sponsorship activations including, but notlimited to: table activations, in-game promotions, giveaways, social media posts, and appearances.- Create and oversee campaigns on FanCompass to generate new leads for group sales, season ticketsand sponsorship. - Oversee community initiatives including donations, community events, mascot appearances and We Care Wednesday program (local non-profit awards and recognitions)- Coordinate in-person meetings to showcase stadium for sponsorship and group sale opportunitieswhile securing new and exisiting group accounts through cold calling and email networking.

- Responsible for all guest "touch points", such as mail, email, telephone, and in-person while providing excellent customer service. - Greet guests and provide them with Dodger Stadium information (directions, club history, policies and procedures, etc.)- Input and track all lost and found into customer service system.- Work closely with all other departments at Dodger Stadium to resolve any issues.- Provide random acts of kindness for our guests, especially children and those visiting Dodger Stadium for special occasions to provide positive, lasting memories.

- Assisted and collaborated with a team of 5 to market and publicize the Communication Department’s annual professional convention that saw more than 300 attendees and included speakers from companies such as the Los Angeles Times, LA Weekly, Jet Propulsion Laboratory and the Los Angeles Angels of Anaheim.- Created content using Adobe Photoshop and InDesign to publicize the event using social media platforms such as Instagram, Twitter and Facebook. - Created promotional and event posters as well as the event program.- Assisted with publicity events through social media as means of marketing that included ticket giveaways to the Los Angeles Dodgers.

- Provided excellent customer service as guest first point of contact.- Answered customer queries regarding Angel Stadium policies and general information.- Handled cash transactions as well as accurately completing monetary deposits at end of shift.

- Assisted with marketing campaign ideas.- Designed graphics and wrote content for social media postings such as Twitter and Instagram.- Engaged with clients on Twitter, Instagram and email to provide customer service as well as create brand awareness to new potential clients.

Utilized interpersonal and communication skills among various departments to facilitate a productive and collaborative work environment. Supervised, trained, coached and motivated a team of 20 in a very fast paced environment.

Supervised and ran weekday sort operations. Determined the duties and responsibilities of individuals in a team. Provided training, development and feedback to team members as well as took suggestions to maximize operations.

Delivered friendly and efficient service to ensure a pleasant dining experience for all guests. Communicated well to lead a fast and smooth flow of work between the kitchen and the wait staff.