David Bagley Email & Phone Number

United States

In my role as Director of Operational Growth at TurnPoint Services, I built and maintained effective relationships with functional leaders to provide input into solutions for the brands. I project managed the implementation of initiatives within the SVP portfolio and actively managed capacity for change, optimizing processes for efficiency.

Inver Grove Heights, Minnesota, United States

Groundworks®, Minneapolis, MNHeadquartered in Virginia Beach, Va., is the nation’s leading and fastest-growing foundation and water management solutions company. Groundworks Companies provide residential solutions, including foundation repair, basement waterproofing, crawl space repair and encapsulation, plumbing, gutter installation, and concrete lifting services, as well as offer soil stabilizing solutions for residential and commercial projects. GENERAL MANAGER GROUNDWORKS, Inver Grove Heights, MN (Dec 2021–Jan 2024)General Manager for the Inver Grove Heights, MN Groundworks IBA Branch. Attended Extreme Ownership Field Training Exercise and Muster as part of the Leadership development program (Certifications). Worked with departments to manage talent acquisition to meet our hyper growth of 25% per year (22-23). Assisted in the management of scheduling and logistics of revenue production with the understanding of current backlog by product type. Profit and Loss management to meet Gross Profit and EBITDA annual operating plan. Provided customer service follow up process to drive 4.8 Google rating 600+ surveys and Net promoter score of 70+.  Accelerated outcomes by guiding 4 department managers (operations, sales, service, and administrative), directing 90+ employees, recruiting talent, training staff, mentoring leaders, and monitoring team activities. This resulted in 100% achievement of the Annual Operating Plan 2 years in a row. Spearheaded process development initiatives that streamlined workflows through customer issue resolution, topline revenue process development, cost controls, performance data analysis, communications, and business development efforts. Grew revenue 25% 2022 and 2023 by developing strategic plans, implementing programs, assisting with customers, monitoring outcomes, providing solutions, and providing timely feedback. This resulted in growing topline revenue from 9.3 million in 2021 to over 14 million in 2023.

Rollins Inc., Minneapolis, MNIs a premier global consumer and commercial services company. Through its family of leading brands, the Company provides essential pest control services and protection against termite damage, rodents and insects to more than two million customers in North America, South America, Europe, Asia, Africa, and Australia from more than 700 locations.REGION MANAGER IN TRAINING, IOWA/WISCONSIN, Eden Prairie, MN (2 Years)Area Manager for the Eden Prairie, MN Orkin Branch. Training and development of 2 Branch Managers in Training and 3 Service Managers in training of a top 10 Largest branches in the company at $6.7 Million. Consecutively completing year long Branch Manager in Training Program and Region Manager in Development program.  Grew revenue by developing strategic plans, implementing programs, assisting with customers, monitoring outcomes, providing solutions, and providing timely feedback. Grew profit through accurate forecasting, reporting, and customer details, resulting in correct and easy to understand leadership reports.

North Central-Mn, Wi, Ia, Sd, Ne

Reported to division Vice President. Provided region oversight. Retained customers and employees. Managed region strategies, growth, revenue advances, and market expansion. • Contributed to business development and owned $102M P&L. Built customer service culture, incorporating metrics, steeped in best practices. Improved service delivery and customer loyalty. • Developed team competencies. Invested in relationships.• Achieved #1 region ranking multiple years in key performance areas of the business by analyzing metrics, mentoring front-line staff, driving services in new markets, creating scalable procedures, and building a vibrant sales culture.• Recognitions included: Top Region (2019); Top 5 Champion President’s Club, 2012, 2011, 2010 for achieving net revenue, EBITDA, and budget retention objectives.• Drove region results by managing 15 branches and 4 satellite locations with 85 direct reports and influencing nearly 2.2K indirect reports, spanning 5 states, and overseeing $32M in EBITDA.

North Central/ Plains Mn, Wi, Ia, Mo, Ks, Ne, Sd, Ar

Developed region marketing and sales programs. Ensured timely initiatives, outcomes, and profit growth. Compiled prospective customers and sales leads. Analyzed data, including sales cancellations. Monitored competitors. • Won Crystal Eagle Award for producing innovative marketing and sales programs, ranked #1 in region for residential sales growth, 2008. • Awarded Top Region Marketing Manager of 22 by boosting revenue via creating and implementing 6-step sales process, adopted company-wide, which stabilized sales outcomes.• Led 15 marketing managers, supporting 250+ sales representatives. • Honored with highest achievement, Golden Eagle Award, for highest customer retention rate at 78%.

Lenexa, Kansas

Oversaw sales team development and performance. Boosted sales and maximized profits. Developed strategies, expanding customer base. Assisted with marketing program. • Developed performance standards and goals. Championed $2.8M in residential and $4.8M in branch sales.• Accelerated outcomes by hiring, leading and developing 110 employees across 4 department managers, i.e. operations, residential sales, and commercial sales.• Secured residential sales by forming neighborhood marketing group, achieved company’s highest performance and recognition for Executive Committee for National Neighborhood Marketing executive leaders as 1 of 20 Top Minds.

Lenexa, Kansas

Managed 30 employees and secured $2.6M in residential sales. Awarded Lenexa Manager of the Year.

2 Year

Education record