David Balshaw Email & Phone Number

Melbourne, Vic, Au

Melbourne, Victoria, Australia

Melbourne, Victoria, Australia

5 years experience across multiple projects for public sector agencies and private clients.Key Responsibilities:Cross-Functional Team Collaboration: Spearheaded cross-functional teams across multiple geographies and agencies to drive consensus, implement process improvements and deliver projects on time and under-budget.HR, Employee, and Contractor Management: Overseeing workforce, from recruitment and development of employees to contractor management and compliance, to ensure the organisation's smooth operation and legal adherence.Business Operations and Financial Management: Day to day activities and processes related to business operations, systems and marketing and financial resource optimisation and sustainability.Strategic Risk Management Leadership: Led strategic risk management projects for public sector clients, including preparation of risk management plans, project documentation and facilitation of risk management workshops to identify critical gaps in the organisational risk profile and rectify these gaps with comprehensive future planning and decision support documents.Business Process Improvement: Development of business process improvement and leadership performance strategies for public and private sector clients.Thought Leadership and Publications: Authored and published thought leadership articles in industry publications, positioning the business as an industry authority to generate inbound inquiries from potential clients.Leadership and Performance Coaching: Effective implementation of group workshops and year-long coaching programs focused on leadership, personal development and performance improvement for sales and technical professionals.

Melbourne, Victoria, Australia

Project Manager responsible for internal stakeholder relationship management between capital delivery and operations.Key Responsibilities:Project Monitoring and Reporting: Preparation and presentation of critical project reports in relation to infrastructure upgrade projects and their impact on business-as-usual service delivery.Stakeholder Management and Communication: Led the establishment of effective communication channels with project stakeholders, including team members, project leaders, and senior management, to ensure everyone was informed and aligned.Resource Management: Allocated and managed project resources efficiently, including personnel, budgets, and technology, to meet project goals within time and budget constraints.Risk Assessment and Mitigation: Identified potential project risks and developed strategies to mitigate them, ensuring projects stayed on track and within scope.Process Improvement: Analysed existing processes, identifying areas for improvement, and implemented changes to enhance efficiency and effectiveness.Successful Change Management: Spearheaded successful change management initiatives related to risk management, contingency planning, emergency management timelines, and stakeholder requirements.Conflict Resolution: Resolved conflicts between internal teams and external contractors, fostering a collaborative environment to improve team morale and create a more productive working atmosphere.

Melbourne, Victoria, Australia

Responsible for Key Accounts and new sales across VIC, NSW and NZ for RIB's collaboration software iTWOcx.Key Responsibilities:Client Relationship Management: Built and nurtured strong, long-term relationships with key clients to understand their needs and align company solutions with their objectives including implementation of a customer success strategy to increase customer satisfaction ratings and position the company as a trusted partner.Revenue Growth and Retention: Identification of potential new clients and nurturing existing client relationships to ensure high levels of customer retention and an increase in revenue across Australia and New Zealand.Account Strategy Development: Developed and executed strategic account plans that outlined goals, objectives, and action steps to maximise revenue and profitability from key accounts.Cross-functional Coordination: Collaborated with various departments within the organisation, including sales, marketing, and customer support, to ensure seamless delivery of products to key clients and deliver tailored solutions to complex customer issues.Problem Solving and Issue Resolution: Identified and addressed issues and challenges that arose during client engagement, ensuring prompt resolution to maintain client satisfaction.Performance Analysis and Reporting: Analysed account performance, tracking key metrics, and providing regular reports to senior management, helping to make informed decisions and adjustments to account strategies.Presentation and Influencing: Proficiently executing pre-sales presentations to engage and persuade both potential customers and influential industry stakeholders, shaping favourable perceptions and fostering collaborative partnerships.Financial Forecasting, Budgetary Oversight, and Expenditure Management: Effectively managing financial forecasting, budgeting, and expenditure to ensure efficient resource allocation and financial sustainability.

Melbourne, Victoria, Australia

Head of Operations and Project Management for Environmental, Business Process and Leadership ConsultingKey Responsibilities:Business Transformation for SMEs: Led planning, management, and execution of business transformation projects for small to medium businesses in the service delivery sector.Strategic Planning and Operations Management: Developed strategic business plans and managed procurement, HR, and administrative functions.Process Improvement Consultation: Providing process improvement leadership by leading cross-functional teams to identify process bottlenecks and inefficiencies, successfully implementing lean methodologies and digital solutions.Regulatory Compliance Assurance: Established a comprehensive Quality, OHS, and Environmental Management System to ensure alignment with industry standards and regulatory requirements maintaining a 100% compliance rate, enhancing safety, sustainability, and industry reputation.Team Leadership: Developed and motivated a high-performing operations team, fostering a culture of continuous improvement and innovation, introducing programs and initiatives to reduce employee turnover and increase team productivity to met or exceed annual targets.HR Guidance and Mentorship: Provided critical HR guidance to small business owners, covering compliance, negotiation, legal requirements, and business continuity strategies.Data Driven Decision Making: Established and executed a data analytics strategy to facilitate informed decision-making, utilising analytics tools to gather and analyse KPIs and market trends, to increase in operational efficiency and reduce operational costs.

Melbourne, Victoria, Australia

Project Management for Engineering, Project Development and Government ClientsKey Responsibilities:Project Planning and Development: Led clients' project development, overseeing the analysis and resolution of complex situations and issues to ensure the implementation of effective strategies and plans to achieve desired outcomes.Stakeholder Relationship Management: Implemented a proactive communication strategy with a large regional Council to improve project planning, ensuring stakeholders were consistently informed about project progress and potential risks, leading to timely issue resolution and improved trust.Team Leadership and Development: Provided leadership and motivation to project team members, building a high-performing project team and fostering collaboration and results in an environment characterised by complex internal relationship issues and disruptive organisational change.Project Reporting and Analysis: Maintained a robust reporting system, consistently monitoring activities, performance, and issues against established plans and budgets, while ensuring sound financial, technological, and governance management.Continuous Improvement: Conducted in-depth analysis of project completion performance and gathered feedback information, leveraging insights for continuous improvement in project planning, development, management, and delivery processes. Integration of Software Systems: Led a cross-functional team in the seamless integration of Total Synergy project management software, resulting in improved efficiency and productivity across the organisation.

Melbourne, Victoria, Australia

Engineering design, consulting and project management for civil and environmental projects for private sector and government clients.Key Achievements:Team Leadership: Led a specialised, multi-disciplinary project team overseeing the critical environmental rehabilitation component of a substantial $750 million project. This showcased exceptional leadership and expertise in environmental management.Community Engagement and Stakeholder Collaboration: Successfully built strong relationships with local communities, government agencies, and technical teams throughout the Victorian Desalination Project. This resulted in a smoother approval process, improved public perception, and long-term support for sustainable resource management practices in the area.Technology Driven Process Improvement: Demonstrated leadership and expertise by mentoring regional office staff in project design, development, and implementation, leveraging advanced IT-based project management software, ensuring efficient and effective project execution.

Melbourne And London