An expert in organisation design with a prior portfolio that spans leadership of professional service functions, development and execution of corporate strategy, design and implementation of target operating models and delivery of enterprise-wide transformation. Passionate about the global education sector and its capacity for good. Twenty years experience of leading and delivering impactful change across politically complex institutions in sectors that also include retail and local government.Having delivered top-rated assignments for some of the largest and most highly regarded universities in the world, a snapshot of my key achievements include increasing customer satisfaction levels from 85% to 96%, reducing a large university’s recurrent cost base by £10m whilst accelerating progress against key metrics, unifying two schools with 300 employees into one single, high-performing unit, and consolidating 34 departments into 5 larger hubs connected by real-time systems and data. My budgetary accountabilities have exceeded £5m (staffing) and £200m (capital projects).
Listed skills include Change Management, Project Management, Management, Program Management, and 14 others.