• Conducted underwriting loss control analysis for sales team• Assisted new clients with establishing Safety Programs• Reviewed current clients' Safety Programs and assisted with updates for compliance• Conducted jobsite safety analysis to identify potential hazards• Prepared reports for management on client safety status• Corresponded with clients with regard to results and recommendations arising from client company visits.• Conducted client company safety training• Investigated serious employee accidents.• Periodically reviewed client company safety programs and recommend changes/additions to management.• Participated in client company claims reviews.• Responded to client company inquiries relating to safety matters.

• Conducted quality control audits of insurance updates processed to assess compliance with company procedures and SLA agreements.• Reviewed department/team internal control procedures and ascertains whether insurance processing transactions are properly supported and recorded for various regulatory requirements.• Reviewed existing business processes to identify inefficiencies in processing and potential weaknesses that may cause inaccurate processing and coordinates any findings with the training team for documentation.• Reviewed business and system processes in order to identify and recommend process improvements that increase efficiency and/or accuracy of CPI and Mortgage insurance processing.• Prepared and maintained accurate audit reports to support audit findings.

• Performed in-line quality control by reviewing, researching, and verifying all insurance updates and payments on escrow loans.• Interpreted, sorted, and verified accuracy of pertinent insurance data.• Made necessary outbound calls and/or researched insurance carrier websites to verify and updated insurance coverage’s.• Disbursed insurance premium payments manually for multiple clients.• Made necessary adjustments to insurance lines based on data found on reports, documents, and or notes in home system.• Reviewed the At-or-Near Expired Report to ensure all call attempts have been made and escrow payment information has been obtained to ensure payment is processed in a timely manner.• Reviewed the Follow-Up Database to ensure the loan is processed correctly to include, but not limited to, researching, making additional outbound call attempts, obtaining payment information.• Entered updates to the pertinent insurance data into the computer system in a timely manner ensuring accuracy, completeness, and adherence to department procedures.

• Provided Customer Service support protection in loan portfolios to financial institutions, insurance agents and borrowers/members by assessing and updating collateral protection insurance coverage and identifying uninsured loans.• Made outbound Service calls regarding routine collateral protection insurance coverage questions, inquiries and/or problems on the status of insurance on loans made by borrowers/members, financial institutions and insurance agents by researching, verifying, updating loan insurance information and documenting the affected account’s history file.• Assisted in performing time-sensitive account maintenance before and after account processing cycles.• Entered updates to pertinent insurance data from Document Management System or FAX into the computer system in a timely manner ensuring accuracy, completeness, and adherence to department procedures.• Prepared, packages, and mailed insurance policies, proof of insurance requests, and paid certificates to borrowers/members and financial institutions.

• Implemented API recommended practice 2219 E.2.14 on every vacuum truck to avoid exposure to flammable and deadly gases• Monitored compliance with applicable regulations, codes, and DOT/OSHA/ANSI standards for Oil & Gas/General Industries via inspection of facilities and operations, and monitoring of equipment and work practices; collected all appropriate data and records• Reviewed and implemented procedures for the procurement, receipt, and distribution of regulated hazardous materials • Investigated and submitted written reports and recommendations on incidents involving health safety and environmental matters• Provided consultation to oil/gas staff regarding appropriate EH&S procedures, controls, codes, regulations, and policies regarding proposed experiments, renovations, construction or changes with potential impacts• Conducted complex surveys of worksite facilities and operations to identify existing/potential hazardous conditions• Participated in the development of safety guidelines and related EH&S communications and educational information• Coordinated and presented technical training programs in oil and gas and/or general safety area for staff and workers, as required by regulations, DOT/OSHA/ANSI standards and/or departmental directive• Responded to emergencies involving hazardous incidents to aid in remediation efforts on-site, as required

• Conducted and maintained safety training for multiple oil field clients.• Created and delivered safety messages and performed routine safety audits to include field visits•Delivered classroom training sessions to include OSHA 10 and 30 Hour classes, Hydrogen Sulfide (H2S) (Certify and Instructor), Medic First Aid/CPR/AED (Certify and Instructor), Safe land/Safe gulf Core and Basic, GHS (OSHA mandate) & JSA, Fire Safety (Hands on), Personal Protection Equipment, Fall Protection, Confined Space along with many other classes which meet or exceed OSHA/ANSI Standards• Displayed organizational skills by maintaining an ever changing safety training calendar• Contributed to regional and client specific safety strategies and programs• Responsible for securing new lines of business and maintaining client relations and retention

• Contracted for Immigration Customs Enforcement / Department of Homeland Security to maintain security and prisoner accountability and to prevent disturbances, assaults and escapes while en route via airplane• Enforced all FAA rules and regulations for passengers and flight• Searched prisoners for contraband before boarding airplane using careful and skillful safety techniques• Resolved prisoner complaints and disputes accordingly; had a knack for building rapport with even the most disgruntled passengers• Maintained constant observation of prisoners during flights; frequent flights included Honduras, Guatemala, and Jamaica• Responsible for inventory and reporting of all equipment