Responsibilities and Accomplishments: Leads a team of product owners, implementing coaching and process optimization strategies to enhance performance and alignment with key performance indicators. Developed a structured interview framework and onboarding plan, improving the recruitment and integration of new team members. Strengthened team effectiveness by adopting collaborative tools, creating a comprehensive product owner playbook, and standardizing templates for roadmaps, user journeys, and Gherkin-style acceptance criteria to ensure consistency and quality.

Responsibilities and Accomplishments: Mentored and led a team of product owners, delivering performance feedback, conducting mid-year and end-of-year reviews resulting in enhanced team capabilities and alignment with organizational goals.Lead strategic enhancements to Microsoft’s FastTrack migration capabilities, ensuring alignment with the product roadmap and driving improvement in feature delivery and quality.Collaborated cross-functionally with architects, UX designers, global delivery teams, and project managers to define and deliver product designs, roadmaps, epics, features, and user stories, ensuring cohesive development and measurable customer value.,

Responsibilities and Accomplishments: Redesigned Microsoft’s FastTrack customer success portal by integrating UX best practices and customer feedback, achieving an 85% increase in user satisfaction. Streamlined feature delivery and enhanced quality through agile practice optimization and cross-functional collaboration with architects, UX designers, and global teams to align product goals and design.

Responsibilities and Accomplishments: Mentored junior business analysts in documentation, testing, and agile methodologies, enhancing team competencies and fostering knowledge sharing. Led requirements gathering and product consulting for a major financial services customer, translating client requirements into detailed functional specifications, workflows, and test cases to align with customer's business objectives.

Responsibilities and Accomplishments:Owned requirements gathering and documentation for high-impact projects, including a 50,000-hour initiative that successfully launched SalesConnect, a leading asset management solution for profile management and mutual fund trade scrubbing. Developed comprehensive business and functional specifications, user stories, and test scripts to ensure alignment with customer expectations and deliver measurable business value.