Cybersecurity, Identity, Hybrid work solutions, Problem Solving, Meeting Venue Solutions

"PowerShell Administrative Scripting"

I am a skilled Engineer working in the IT sector. I have experience working in a fast paced technical environment, and managing multiple technical projects simultaneously. I am also very skilled with hands on experience implementing a wide range of technical projects for many different industries.

Managed Service Provider with 30 client locations. Responsible for scoping, managing, and implementing major projects. • Met with C-level executives quarterly to strategize and present technical solutions for business needs. Conducted analysis of current technical business systems and scoped proposed upgrades and improvements. • Developed project plans and scopes, tracked budgets, and timelines using ConnectWise.• Conducted weekly project planning and scheduling meetings with Certified Nets VCIO.• Specified, installed, and configured all network switches, routers, and firewalls used on all projects. • Consistently managed 3-6 concurrent projects, including full server environment upgrades, business moves, firewall upgrades, network infrastructure upgrades, VOIP phone systems upgrades and new installations; company moves, business internet connections, upgrades and new installations; accounting system upgrades using company standard best practices. • Provided technical support to end-users throughout project implementation, and for a period of no less than 30 days post-implementation, before transferring support responsibilities to help desk team with full documentation. Projects managed and implemented by me, personally, included:• Microsoft Office 365 migrations and management• Skype for business implementations• Scripting and Automation, PowerShell, bat files, etc.• Active Directory and Group Policy management.• Hyper-V and VMWare• Microsoft Exchange administration• Network printer deployments• LabTech Remote Management and Monitoring• SonicWall Firewall upgrades and replacements• Site to Site VPN and internet failover• VOIP Phone upgrades and new installations. • Company moves and network infrastructure upgrades.• Microsoft Server upgrades, SQL, IIS, Terminal Server• Final escalation point for troubleshooting

• Managed IT project team members located across the country from home office• Developed, implemented, and maintained multiple project plans• Determined the project approach, resources, responsibilities, and schedule• Manage the scope of multiple, simultaneous projects• Maintained relationships with vendors• Conduct project review meetings as needed.• Managed the business partner goals of the projects

• Hands on experience with managing projects of various disciplines• Expertise in improving process performance while reducing costs• Technical advisor for the line of business• Skilled in conducting systems analysis for performance, and cost savings• Proven ability to stay current with technology and keep abreast of new technologies• Sole source of technology support for the company that included 200 employees across 5 regional offices and remote workers. • Completed upgrade of accounting system from MS Access to MS SQL.• Implemented upgrade of email server from Exchange 2000 to Exchange 2003 enterprise.

• Plant projects including; process improvement, production line changes, machine retrofits/upgrades, and plant property projects. • Managed day to day plant operations consisting of 73 union employees on 2 production shifts.• Managed 24 x 7 x 365 operation of two production kilns including on call rotation.• Managed and mentored maintenance staff performing maintenance on plant equipment, forklifts, and delivery trucks. • Acted as purchasing manager for plant equipment, repair parts, and production materials. • Performed daily quality control duties for production. • Managed plant safety program. • Acted as technical consultant for any technologies used at plant and front office.

• Managed IT infrastructure projects for the Asset Management division of Bank of America.• Infrastructure projects included connections with investment firms and banks• Determined the project approach, resources, responsibilities, and schedule• Managed IT project team members located across the country. • Defined team roles and expectations.• Developed, implemented, and maintained the project plan.• Managed relationship with vendors and suppliers.• Conducted project review meetings as needed.• Liaison between the line of business and the technical departments to facilitate the implementation of various technologies. • Ensured that the finished project met the goals of the business partner.