David Borley Email & Phone Number

Creating Change Managers at Essex Police through certified programmes. Analysis of and recommendations for the improvement of the Processes by which advice and Guidance is distributed to the Her Majesty’s Revenue and Customs (HMRC, Formerly Inland Revenue) Local Network Offices.Process Management in the National Probation Service January 2002 to December 2004. Currently focused on the transition to a National Offender Management System.Strategic Alignment of HR Processes to the Area Business Plan in a Probation Area in the SW Region. Process Management in the Revenues and Benefits Directorate of Stockport Metropolitan Borough Council Process Management in the Housing Services Team of Hull City CouncilProcess Management in the Building Agency of Leeds City CouncilMentoring a University Department through the re-engineering of its Research Administration Process Re-engineering programme-making processes in BBC World Service to incorporate use of digital technology.Re-engineering Development Control Processes in the Highways Agency.Interim Quality Assurance Management around Process Thinking for a major defence electronics manufacturerTeaching at Leeds and Fribourg (Switzerland) Universities on MBA programmes in Process Management and Systems.Specialties: Change ManagementProcess re-engineeing, Improvement and Performance, linked to Business Planning

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  University Of Plymouth

  Communications Technology