David Bye Email & Phone Number

Melbourne, Victoria, Australia

Melbourne, Australia

• Responsible for the technical and commercial performance of major technology suppliers
• Through the rationalisation and simplification of infrastructure and improved governance of billing processes achieved year on year savings of $1 m
• Developed program sequencing which enabled technical areas to deliver on schedule and to become an enabler rather than a blocker
• Introduced automation into operations resulting in a reduction in labour efforts and also an uplift in service availability
• Solution Lead for contract renegotiations resulting in a simplification of services to reduce operational costs my many milliaons
• Leveraged AI tools for predictive analysis of failures. Initiated proactive programs of work to prevent business disruptions

Melbourne, Australia

• Responsible for assuring the platform for the NAB Private Cloud aligned with the strategic outcomes.
• Successfully migrated services and operations to a new state of the art data centre enabling real estate to be released for sale
• Designed and implemented an integrated schedule for the program to ensure on time delivery despite complexity
• Achieved business continuity minimising disruption to the business and customers
• Ensured disparate stakeholders were brought together and all views were considered enabling an agreed pathway forward, Conducted workshops with many parts of the business to identify pain points, issues and solutions
• Reduced the new infrastructure delivery times by over 300%, reducing costs and improving delivery times of new platforms

Melbourne, Australia

• Managed the integrity of all testing environments and developed release plans for the cutover of critical services into production
• Managed the upgrade of technical solutions, including smart meters and 10 new applications, to meet the business requirements and improve decision making and service levels
• Sequenced and scheduled all activities across teams to ensure cutover of new services without disruption
• Ensured technical environments available to meet the testing and production schedules
• Conducted rehearsals to ensure all outcomes would be delivered, validate the schedules and identify and mitigate risks
• Ensured team interdependencies identified and managed with proactive communications

Melbourne

• Led a team of 50+ solution architects and collaborated with Project Directors on the high level design of the UBank Retail Banking solution
• Co-ordinated the solution components to ensure that all design elements were complimentary and would work effectively
• Defined the stage gates for the solution design phase to ensure the program remained on track
• Implemented the governance framework to ensure program integrity and that expected outcomes were achieved
• Liaised with business representatives about achievable outcomes and phasing of delivery to ensure the solutions met business requirements
• Stewarded the risk register, ensuring all risks had a clear owner and that mitigating actions were implemented

Melbourne, Australia

• Accountable for the delivery of infrastructure to support new corporate solutions, managing a portfolio of approximately $50m delivered by a team of 20 program managers, project managers and solutions designers
• Successful delivery of large, complex, infrastructure transformation within budget and in accordance with agreed timeframes
• Introduced improved processes for forecasting costs which enabled improved budget management
• Co-ordination across a broad range of projects, ensuring liaison with key executives and agreed prioritisation

Virginia USA, Canberra Australia, Melbourne Australia

• A member of the leadership team involved in the strategic planning and management of the Australian business, including pre sales support and delivery of client projects
• Telstra: IT Program Delivery Manager - established priorities for technology and related business unit projects based on strategic and business needs, ensuring resourcing and financial needs met
• Telstra: Program Architect - On time implementation of a new automated Credit Management capability improving decisions concerning customer care
• ATO: Solution Architect/Team Leader - Leading a team designed and implemented a $5m project to introduce client risk profiling enabling automated decisions based on past client behaviour and risk assessments. This.
• ATO: Enterprise Architect - In partnership with Accenture delivered a $450m program of projects to simplify, personalise and reduce the cost of delivering the ATO's services.
• ATO: Integrated Solutions Architect - Created solutions frameworks and approved frameworks created by other teams; facilitated sessions with stakeholders around design challenges and risks and identified solution.