David Curry Email & Phone Number

Gold Coast, Qld, Au

Greater Brisbane Area

BlueCare is one of Queensland's largest residential and in-home nursing and aged care service providers with ~9,000 staff spanning 100+ metro and regional locations.I support BlueCare leaders with hands-on project and change enablement for our digital and operating model transformation, which is driven by extensive regulatory reform. I engage, partner and coach highly distributed teams to embed consistent and sustainable business and client outcomes.Achievements:• Established 100+ autonomous community ‘neighbourhoods’ across Queensland, transforming the operating model for in-home aged care• Deployed a new digital customer (Salesforce) and care (Alayacare) management platform to ~4000 staff, including capability uplift across the customer value chain• Established consistent systems, processes and ways of working to assess compliance with regulated Aged Care Quality Standards, and deliver continuous quality improvement• Assessed the effectiveness of project and change delivery and presented recommendations to improve digital projects and reduce the risk of future cost and time overruns

Sydney, Australia

I project led and was Head of Operating Model for CBA's Board-sponsored response to the Australian Prudential Regulation Authority (APRA) Inquiry into governance, culture and accountability.I managed the design and implementation of CBA's risk and compliance op-model, including accountabilities, ways of working, capability uplift, and culture. I also led risk accountability change and communication group-wide (~45,000 employees), and executed rigorous program governance, including regular Executive Leadership papers, regulatory reports, and presentations.Achievements:• Established the program, change and governance plan of a large-scale regulatory remediation and transformation program in 6 weeks for approval by APRA and their Independent Reviewer• Partnered with senior executives to design, analyse, plan, and project manage the Three Lines of Defence risk and compliance op-model across all CBA business and support units• Project managed the realignment, assessment and governance of risk ownership across all businesses, including the effective implementation of Line 1 risk and compliance frameworks• Transformed the op-model and uplifted the capability of Line 1 & 2 risk professionals, as measured through regular capability assessments• Used vibrant and engaging employee communication to embed a culture where all employees are responsible for risk management and compliance

Sydney, Australia

Operational leadership of diverse project, digital, analytics and operations teams to deliver group-wide talent, employee experience, assessment, redeployment and workforce compliance programs.Achievements:• Applied Design Thinking to transform the recruitment experience and business outcomes for customer-facing teams, including one of the CBA’s first production artificial intelligence (AI) deployments• Designed, implemented and managed the group-wide workforce onboarding and compliance program • Established a systemic continuous improvement program, including uplifting Lean Six-Sigma productivity capability• Project delivery and management of a consistent Career Transition (redeployment) experience for hundreds of employees annually that are impacted by organisational transformation• Implemented CEO-sponsored vision, values and culture program

Sydney