Cloud Engineer, Google Cloud Platform Support
Current•Provide hands-on technical advice on configuring, provisioning, securing and monitoring resources within Google Cloud resulting in increased efficiency and reduced downtime.•Provide architectural advice for smooth implementations and migrations to the Google Cloud Platform, effectively guiding multiple customers towards a seamless transition and adoption of Google Cloud.•Implement advanced troubleshooting techniques and customized solutions to GCP customers' resulting in increased… Show more •Provide hands-on technical advice on configuring, provisioning, securing and monitoring resources within Google Cloud resulting in increased efficiency and reduced downtime.•Provide architectural advice for smooth implementations and migrations to the Google Cloud Platform, effectively guiding multiple customers towards a seamless transition and adoption of Google Cloud.•Implement advanced troubleshooting techniques and customized solutions to GCP customers' resulting in increased customer satisfaction by over 20%.•Develop comprehensive technical documentation and provided valuable coaching to enable the growth and enhance the overall performance of newer team members. Show less