Cloud Engineer, Google Cloud Platform Support
Current- Provide hands-on technical advice on configuring, provisioning, securing and monitoring resources within Google Cloud resulting in increased efficiency and reduced downtime.
- Provide architectural advice for smooth implementations and migrations to the Google Cloud Platform, effectively guiding multiple customers towards a seamless transition and adoption of Google Cloud.
- Implement advanced troubleshooting techniques and customized solutions to GCP customers' resulting in increased… Show more
- Implement advanced troubleshooting techniques and customized solutions to GCP customers' resulting in increased customer satisfaction by over 20%.
- Develop comprehensive technical documentation and provided valuable coaching to enable the growth and enhance the overall performance of newer team members. Show less