David Charles Email & Phone Number

United Kingdom

-Define and plan product roadmaps, ensuring alignment in business goals.- Manage product development life-cycle and analyze key product metrics.- Collaborated with design and engineering teams to develop functional requirements based on user stories.- Conduct market analysis and research to identify market trends and competitors strength and weaknesses.- Maintain relationships with key stakeholders.- Provided real-time client support for faster resolution of cases.-… Show more -Define and plan product roadmaps, ensuring alignment in business goals.- Manage product development life-cycle and analyze key product metrics.- Collaborated with design and engineering teams to develop functional requirements based on user stories.- Conduct market analysis and research to identify market trends and competitors strength and weaknesses.- Maintain relationships with key stakeholders.- Provided real-time client support for faster resolution of cases.- Conducted research on complex cases and validate cases for escalation to backline. Show less

Lagos Island, Lagos State, Nigeria

● Implementing visualizations for all products. (Flows, Pain Points, PRD’s) ● Setup of all analytics datasets for all launched products. (Mixpanel, Hotjar, Firebase, etc)● Writing Recommendation and Progress reports for Websites, improving visibility through SEO optimization ● Writing and Reviewing all Content on Product pages, online platforms and websites.● Monitoring and Analyzing User interactions on products, and designing methods to retarget drop-offs.

Lagos State, Nigeria

- Created detailed Powerpoint presentations on PM communities and conducted a competitive analysis. - Wrote Articles on Product Management Communities to join and their benefits. - Created summarized Podcast content for viewing on medium and embedded links to Boost engagements.- Designed Content Calenders aimed at gaining an increase in impressions and traffic for the company’s online content. - Ran surveys to Identify Pain Points and topic suggestions (for information on said… Show more - Created detailed Powerpoint presentations on PM communities and conducted a competitive analysis. - Wrote Articles on Product Management Communities to join and their benefits. - Created summarized Podcast content for viewing on medium and embedded links to Boost engagements.- Designed Content Calenders aimed at gaining an increase in impressions and traffic for the company’s online content. - Ran surveys to Identify Pain Points and topic suggestions (for information on said pain points) related to the Product Management community. Show less

Lagos Island, Lagos, Nigeria

- Monitored system Applications and Infrastructures to maintain optimal performance. - Analyzed trend reports of Applications and Infrastructures. - Sent Application, Infrastructure, and CPU usage alerts to the appropriate teams for correction.

Ado Odo/Ota, Ogun, Nigeria

Lagos, Lagos, Nigeria

- Worked closely with Superiors to maintain optimum communication levels for effectively and efficiently completing Tasks.- Performed initial client assessment and analysis to begin the research process.- Took Developmental Courses, such as Project Management, N+, during the 6-month stay.- Prepared, maintained, and regularly updated materials for a consistent, comprehensive reference- Performed support-related tasks in installing new software, resolving hardware issues… Show more - Worked closely with Superiors to maintain optimum communication levels for effectively and efficiently completing Tasks.- Performed initial client assessment and analysis to begin the research process.- Took Developmental Courses, such as Project Management, N+, during the 6-month stay.- Prepared, maintained, and regularly updated materials for a consistent, comprehensive reference- Performed support-related tasks in installing new software, resolving hardware issues, troubleshooting, etc. Show less

Bachelor Of Science - Bs, Management Information Systems, General

Product Management