• Improve sales by training and providing extensive guidance to unit managers and associates in order to provide quality customer service• Demonstrated over 20 percent increases in sales since promotion from a unit manager • Oversee three unit managers on their daily small business activities to include improving sales by providing great customer service and auditing their sales data to show any improprieties. • Supervise staff of approximately 65 employees and provide necessary on… Show more • Improve sales by training and providing extensive guidance to unit managers and associates in order to provide quality customer service• Demonstrated over 20 percent increases in sales since promotion from a unit manager • Oversee three unit managers on their daily small business activities to include improving sales by providing great customer service and auditing their sales data to show any improprieties. • Supervise staff of approximately 65 employees and provide necessary on the job training • Interview, hire and train all levels of employees to include managers, servers, cooks and support s staff to ensure successful operation of the restaurant• Organize weekly schedules for all employees in order to budget a payroll according to staffing requirements, and determine potential conflicts including holiday and vacations• Analyze and report daily fiscal figures in sales to obtain a profitable bottom line at the end of the period• Process and implement new procedures and policies as provided from local health codes, as well as corporate pertaining to staffing regulations, controls on food and operating supplies, and deterring theft from inside and outside the units • Attend regular meetings with supervisor and employees to analyze weekly reports of sales quality, periodical profit and loss statements and evaluate scheduling conflicts• Maintain detailed expense reports of items bought and services rendered for operating supplies required by the units within the district• Pay vendor invoices and monitor bookkeeping records• Monitor product inventory and order weekly supplies• Follow sales receipts and balance them to daily totals before preparing and dropping bank deposits. Show less

• Recruited, hired and trained a group of more than 20 associates to staff the restaurant and ensure all customers were treated with excellent customer service• Demonstrated competence by leading unit to a sales increase within the first three months of my promotion to manager that lasted for five months in a row• Awarded Top Operator for the division in my 32 store area for the significant sales increase and overall quality of the unit• Maintained office and store supply inventory,… Show more • Recruited, hired and trained a group of more than 20 associates to staff the restaurant and ensure all customers were treated with excellent customer service• Demonstrated competence by leading unit to a sales increase within the first three months of my promotion to manager that lasted for five months in a row• Awarded Top Operator for the division in my 32 store area for the significant sales increase and overall quality of the unit• Maintained office and store supply inventory, and order a supply truck every week as necessary to ensure proper levels of supplies and equipment needed• Ensured understanding from staff on how to accomplish tasks with understanding and awareness of all corporate procedures• Managed all investigations of safety and security violations, and developed a plan and/or solution in order to prevent any further occurrences • Established a community partnership in order to increase employee recruitment, sales, and knowledge of special events including sports games or university activities in order to appropriately staff the restaurant unit and be better prepared to handle the increased volume of sales • Planned a schedule and budget according to corporate standards, and met a payroll to increase the bottom line for the company Show less

• Performed database queries and gathered data on warrants in numerous criminal justice computer programs such as NCIC, WIN and Florida’s DAVID• Implemented a new analysis and presentation of statistics gathered throughout the calendar year by the Violent Fugitive Task Force utilizing Microsoft Office Suite• Supported Deputy Marshals in their interrogation and interviewing techniques with suspects and other interactions with departments including the FBI, State Attorney’s Office, local… Show more • Performed database queries and gathered data on warrants in numerous criminal justice computer programs such as NCIC, WIN and Florida’s DAVID• Implemented a new analysis and presentation of statistics gathered throughout the calendar year by the Violent Fugitive Task Force utilizing Microsoft Office Suite• Supported Deputy Marshals in their interrogation and interviewing techniques with suspects and other interactions with departments including the FBI, State Attorney’s Office, local city, county, and state law enforcement offices• Gathered data to organize and conduct multiple warrant services in a brief time period• Relayed case evidence between the Marshals office and the states attorney’s office• Applied the year to date arrest and closure statistics into a model to present graphs and resources to supervisors and media covering the U.S. Marshals Show less