David D. Email & Phone Number

Telford, Gb

Telford, Gb

Birmingham, England, United Kingdom

Credit Control Manager from inception to steady state of the team, creating the credit policy, process and guidelines for the Credit department to follow. Tasked with achieving steady state collections and creating external partnerships to support the Credit Department.• Manage all aspects of recruitment and onboarding • Coordinate and agree 3rd party supplier agreements• Designed the credit policy, process and collections procedure• Direct all aspects of cash collection and debt recovery for the group. • Chair monthly meetings with a broad range of internal stakeholders including SLT level• Produce Debtor KPI information, and continue to develop the KPI’s to engage all parties in the developing data

Solihull, England, United Kingdom

Resolving complex issues and driving change, associated with debt risk management and insolvency practices thereby mitigating risk and maximising business plan opportunity.• Management and production of insightful data, analysing the performance of specific processes and investigating process failures to recommend improvements and ensure effective delivery of team targets.• Applying process change and implementation, identifying opportunities for process improvement, conduct testing and producing and maintaining process documentation to ensure department processes are efficient and consistent with business and industry requirements.

Coventry, England, United Kingdom

Accountable for reviewing applications from organisations seeking to enter the regulatedqualifications markets, including decision-making responsibility and providing recommendationsregarding organisations' financial viability.• Produced critical review of business plans and proposals• Conducted in depth additional research on the case by case basis• Communicated and supported decisions and providing feedback to various stakeholders• Leveraged specialist expertise in company financing, accounting, commercialagreements in a regulated environment

Coventry, England, United Kingdom

Managed a range of specialist ledgers for the business that was released from National Grid, as part of the UK’s largest gas distributor. This included but was not limited to gas connections, theft of gas and damages to the gas network by the general public and contractors. Produced a variety of data and analytics, to assist with the continuous improvement pathway of the debtor control. • Daily delivery of company refunds process from £5 to £1Mil+ completed with engagement of liaising with multiple stakeholders and members of the board to delivery customer excellence• Held comprehensive credit management responsibility for five ledgers, including accountability for the delivery of 15k reporting lines weekly• Theft of Gas Specialist, continually delivered all debt collection targets and improved future collection activity via supporting the introduction of new credit policies• Effectively managed a variety of relationships with internal and external stakeholders, including the finance and business functions and customers. • Provided clear and accurate daily reports utilising Power BI, PowerPoint and advanced Excel skills through pivot tables and Vlookup tables

Birmingham, England, United Kingdom

Oversaw the global Sales Ledger function, including responsibility for the management and development of a team of 12, leading team meetings and developing continuous improvement workshops. • Accountable for managing multiple currency transactions• Cash reconciliation, collection of membership subscriptions • Coordinated refunds, producing and analysing reports with Microsoft Power BI & data warehousing information systems • Conducted risk audits• Implemented controls and ensuring delivery of KPI’s to board level

Coventry, England, United Kingdom

Led a large team in delivering robust sales ledger management, including team recruitment, performance management, meeting leadership, strategic implementation, negotiation and reporting. • Successfully managed a major cash collection project for the company's top 500 debt accounts. This included developing highly effective recovery processes. • Consistently ensured the invoicing of c. £25m in alignment with supplier requirements. • Identified lessons learnt from challenging accounts and created aligned training material. • Continually identified and realised opportunities for process improvement, including automation and ensuring full compliance with GDPR requirements.

Warwickshire, England, United Kingdom

Award winning credit professional, outperforming industry peers, across the UK gas industry. Led a team of 5 in delivering in Shared Service centre including team recruitment, performance management, meeting leadership, strategic implementation, negotiation and reporting.• Specialist in theft of gas collections, accredited an award from the directors of National Grid for most cash collected verses any other gas distribution network in the UK• Responsible for major incident billing and debt recovery, in times when a high-pressure piece of apparatus is damaged, consulted with industry experts, quantity surveyors and loss adjusters to reach resolution • Supported management team with accounts payable process, for purchase to pay in shared service centre• Managed 1 FTE for third party claims against the business from domestic and business claims. • Administered a variety of projects including cash collection, and unallocated cash projects with the team• Worked with offshore business to operate administration tasks and create the standard operating procedures, and ensure the compliance and quality control achieved SLA