David Dean Email & Phone Number

Safeguarding information system assets Protecting systems by defining access privileges, control structures and resourcesImplementing security improvements Monitoring all aspects of the equipment, certificates and domains currently help by the company.Contacting individuals and or companies to evaluate the skills and experience they can offer to enhance the company.Maintaining all Policies and Procedures as well as developing new ones as the need… Show more Safeguarding information system assets Protecting systems by defining access privileges, control structures and resourcesImplementing security improvements Monitoring all aspects of the equipment, certificates and domains currently help by the company.Contacting individuals and or companies to evaluate the skills and experience they can offer to enhance the company.Maintaining all Policies and Procedures as well as developing new ones as the need arises.Creating new Custom Graphics utilizing the Adobe suite of tools.Handling all programming that involves HTML, CSS as well as Javascript.Outsourcing and overseeing programming that is beyond my scope of knowledge.Maintaining an itemized and up to date list of projects, both pending and ongoing.All aspects of technical support and customer relations arising from any technical issues.Maintaining the current subscriber list as well as the creation of bi-weekly emails to the current list.Assuring that all correspondence from Winslow Research is in compliance with current Can-Spam laws.Monitoring of all sites and maintaining a weekly report of down times. Troubleshooting, Maintaining and providing internal support for all devices used by the company.Troubleshooting and creation of bug reports for any software issues reported, Implementing fixes for any reported bugs pertaining to Winslow Solutions Daily Operations.Proactively maintain and develop all Linux infrastructure technology to maintain a 24x7x365 uptime serviceEngineering of systems administration-related solutions for various project and operational needsMaintain best practices on managing systems and services across all environmentsFault finding, analysis and of logging information for reporting of performance exceptionsProactively monitoring system performance and capacity planningManage, coordinate, and implement software upgrades, patches, hot fixes on servers, workstations, and network hardware Show less

Maintained the vast array of customers that utilized Comcast. Analysis of database contents and stream lining of many daily routines for the team. Introduced many time saving procedures that are still in use. Created a system that increased the accuracy of information used by Customer Service, while decreasing the time needed of access the information.

Created the internal network for the company. Assisted in the creation of the online system they used to provide blueprints to various customers. Maintained all hardware and troubleshoot all PC and linux systems issues. Provided support to field agents as needed as well as customers. Handled large deployments of data as needed by customers.