David Dehon Email & Phone Number

Waterloo, WAL, BE

Waterloo, Walloon Region, Belgium

• As Director, Product Development and Innovation, I am responsible for ensuring that the Donations Platform remains a key differentiating asset for Mastercard in terms of its ESG goals by keeping its value proposition.
• PI prioritization for specific products fetaures and coordinating the delivery of these directly with Engineering team.
• Detailing and validating Business Requirements and specifications to ensure correct interpretation, implementation and delivery
• Taking ownership of the end-to-end delivery of any new product feature component and being capable of navigating through risks and dependencies with all stakeholders to ensure flawless delivery
• Writing & validating documentation related to our products including design documents, technical specifications, customer facing documentation
• Ensuring that Business objectives & the product roadmap are closely followed during and after the functional and technical workshops with Engineering

Brussels Area, Belgium

• Products scope: MasterPass, Instalment & Buy Now Pay Later, Repayment Calculator, MDES, Donate, Carbon Calculator, Local Market Intelligence, Cardless ATM, MPGS Simplify, Branchless Banking – Digital CICO, Track C2AT.
• Accountable for global product readiness, and for market readiness in targeted regions as per MasterCard Studio Process.
• Delivered all implementation documentation and process. Ensured integration of global standards into regional implementation and incorporation of regional requirements into global standards whenever relevant.
• Proactive engagement of all internal business partners to ensure timely implementation & adherence to customers’ expectations. Critical stakeholders: Global/Regional Product, Regional Customer Delivery/CIS, Franchise.
• Trained and Supported regional Customer Implementation Support Teams
• As Global SME, ensured regional product Delivery teams’ awareness on portfolio pipelines and enhancements.

Brussels Area, Belgium

• Developing and updating the European Delivery training and process materials for merchants & service providers
• Driving MasterPass acceptance priorities to the regional Product team.
• Reviewing & providing suggestions to clarify MasterPass Global documentation.
• Reviewing and improving internal processes related to MasterPass.
• Working closely with the Customer Delivery & Regional Product Management teams to ensure delivery managers have the process and materials needed to support the new release.

Brussels Area, Belgium

- Member of the Business Engineering SEPA Team (BNP Paribas Fortis – Brussels)Testing the SEPA Direct Debit for the BNL - Banca Nazionale del Lavoro (NRT/UAT Test cases)- Review for enhancement of the Clear2Pay CPV Tools (for MASTERCARD, Visa and Discover brands) including user documentation.

Singapore

• Responsible for the successful and timely implementation of the Edit Package 3 & 4 release tool for all Visa clients (acquirers, issuers and processors).
• Optimized customer testing process & test case to ensure customer service excellence
• Supported Visa Global Client team and CEMEA/AP customers for VisaNet enhancement releases
• Conducted customers kick-off meetings prior any new project or quarterly Business Enhancement Releases (BER) to capture their needs and expectations
• Suite of applications, tools & systems: Visa Edit Package 3 & 4, VisaNet, VCMS VIP, VCMS BASE II, VTS-VIP (Transaction simulators), VTS-CS, Chip (EMV) Personalization Validation Tools (Collis)

Brussels Area, Belgium

• In charge of planning, contracting, outsourcing and interactions with multicultural user communities for EU funded Research projects using internet and J2EE technologies.
• Conducted regular meetings with systems owners / key users / end users / contractors to ensure key business requirements are properly translated into requirements documents and system design specifications
• Documented project requirements & deliverables as per RUP methodology
• Produced the technical, management and user support documentation.
• Provided technical guidance to project team
• Worked closely with end users ensure deliverables are aligned as per customers’ expectations

CREDIT DU NORD (Bank - a subsidiary of Société Générale) - FranceDate(s): March 2006 – June 2007 November 2000 – December 2001 July 1999 – March 2000 Analysis of VIP, a Client account management application; improvement and optimization including usage of OCX. Lead a team of 2 technical analysts.Starting with P-system (Pascal) sources, analysis, design and.

Perform maintenance tasks and ensure operational continuity of the existing applications in COBOL using the process improvement approach CMMI for Development (Capability Maturity Model ® Integration).Environment and tools:: XP, MVS, COBOL, DB2, SQL, CICS, TSO, ISPF, SDSF, Endevor, File-Aid, Platinum, NetExpress.

Analysis of the existing PEL application (Home Loan Plan).Meeting with Project owner for Business requirements and writing of a technical proposal for a replacement of all OCX controls by COOL:Gen controls before upgrade of client workstations to XP.Environment and tools:: XP, DB2, SQL, CICS, TSO, ISPF, SDSF, Cool:Gen, COBOL.The registered office and.

Design and development of server’s procedures for KBO-BCE project (Kruispunt Bank Ondernemingen - Banque Carrefour des Entreprises).The Banque-Carrefour des Entreprises ( BCE) is a database and system created by the Federal Public Service Economy, database keeping official records of companies-Identification. The objective of this database is to reduce.

CA Technologies is an IT management software and solutions company with expertise across all IT environments—from mainframe and physical to virtual and cloud. CA Technologies manages and secures IT environments, enabling their customers to deliver more flexible IT services.CA solutions help their customers gain a level of deep insight into and exceptional.

Date(s): Mar 00 – Oct 00 Dec 97 – Jun 98Based on functional analysis, writing of the technical analysis for development of a central application, modules (Cardholders module, Merchant module, payment systems and types of payment modules...), management of payment systems and automated banking operations, clearing batches. Environment and tools: NT, Unix.

Development of the financial application BUDFIN (BUDget and FINance). BUDFIN is used to manage and monitor the expenses of the Belgian National Defense. The technical particularity of this project was the use of the Sheridan OCX Treeview and Listview. Environment and tools: NT, Oracle, COOL:Gen 4.1a.

As a member of the Teleprocessing Agence Team, development and maintenance of ING agencies Applications. Testing and deployment in Test, pre-production and production environment.Environment and tools: NT, Unix, T.F.M., Natstar. ING is a global financial institution of Dutch origin, currently offering banking, investments, life insurance and retirement.

Analysis and development of a new management application for Invoice printing centres. Analysis based on the final users requirements. Writing of the technical analysis and full development in client/Server mode.Environment and tools: OS2, DB2/2, IEF/Composer.