David Jesus Delchan Sanchez Email & Phone Number

State Of São Paulo, Brazil

Sao Paulo, San Pablo, Brazil

Preparation of documents and specialized administrative support services.

Sao Paulo, San Pablo, Brasil

Gestión de soporte al cliente en relación a anuncios y cuentas publicitarias, para una gran red social de alcance mundial. Gestión de soporte para personas y empresas, relacionado a sus tiendas, y ventas (Marketplace) dentro de la red social de alcance mundial. Cumplimiento de Metas, SLA y KPIs, conforme a los planes mensuales, trimestrales y anuales.Gestionar el contacto inicial para la compra o pago por parte del cliente, sobre el resto de los produtos de la plataforma. Gestionar, apoyar y asesorar sobre el cobro, deduciones, devoluciones, reembolso o ventas, que las personas o empresas realizan dentro de la red social de alcance mundia. Ofrecer de manera inicial los diferentes planes y servicios adicionales, que tiene la suscripción de la plataforma.Asesorar sobre el procedimiento logistico de venta o envio de productos, por parte de las personas o empresas que venden dentro de la plataforma.

São Paulo, Brasil

Management of computational technical support via telephone and remote.Use of the Salesforce platform, in the CRM and Services modules.Verification and compliance with delivery times of new products and repair orders.Management and compliance of metrics (KPI).Generation of work plans, for feedback and compliance with quarterly KPIs.Management of claims on difficulties in the procedures and times of delivery and repairs.

Sao Paulo And Its Surroundings, Brasil

Collaboration in document management and organization.Elaboration of the monitoring and evaluation strategy of the associates.Management and updating of files, reports and other documents in the Management area.Manage the process corresponding to the list, compensation and benefits, of the associates.Follow up on complaints or claims, as well as the file of each associate.Supervise the recruitment process.

Ciudad Guayana, Bolivar State, Venezuela

Warehouse Personnel and Sales Coordinator. Preparation of inventories and logistics planning of orders. Generate diverse sales strategies, for people and companies.Preparation of KPIs, for monthly and quarterly compliance.Direct sales via telephone on request.Direct sales at the face-to-face level.

Casacoima Autonomous Municipality

Government representation of youth in the region.Coordinate federal public policies aimed at youth.Maintain statistical control and registration of the birth, mortality, and number of young people in the region.Generate action plans and address vulnerable communities.Coordinate social actions, sports days, concerts and cultural events in the region.

Attorney, Ciencias Juridicas, 16,22

Activities and Societies: Student movementSocial Promoter

Bachiller, Ciencias Sociales

Activities and Societies: Escuadrón Anti-Drogas, Consejo EstudiantilMiembro del Equipo Directivo del Consejo Estudiantil.