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David Hackler is listed as Client Support Representative | Google Project Certified | Multi-Channel Support based in Chicago, Illinois, United States. AeroLeads shows a matched LinkedIn profile for David Hackler.
David Hackler previously worked as Client Support Specialist at Edassist By Bright Horizons and Supervisor at Edassist By Bright Horizons. David Hackler holds Associate Of Arts And Sciences - Aas, Music Education, Associates Degree from City Colleges Of Chicago-Wilbur Wright College.
Over the course of my career, I have built a diverse skill set spanning client relations, data management, process optimization, and team leadership across associations, nonprofits, and for-profit organizations within the adult education and workforce development sectors. I specialize in delivering exceptional customer service, building long-term relationships, and driving client satisfaction. My career journey—from technical roles at Council for Adult and Experiential Learning (CAEL), Educational Links, Inc. (EDLINK), and Bright Horizons EdAssist Solutions—has evolved to working with high-profile clients such as Colgate, Citi, and the Chicago Cook Workforce Partnership. I pride myself in my ability to resolve complex issues, work collaboratively, and consistently meet client needs in fast-paced, dynamic environments. My goal is always to enhance client experiences while supporting organizational growth and success.
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Client Support Specialist with nearly 18 years in the adult education space. Specialties include providing exceptional customer service to a portfolio of clients and building long-term relationships that drive customer loyalty and satisfaction. Adept in resolving complex issues quickly and effectively, ensuring client retention. Adaptable leader recognized.
Chicago, Illinois, United States
In my role as a Supervisor at EdAssist by Bright Horizons, I efficiently managed over 100 inbound calls per week for a government client, ensuring 95% client satisfaction. I also trained new team members, leading to a 30% decrease in processing errors. Collaborating with my team, we turned errors into valuable coaching opportunities to enhance performance.
Chicago, Illinois, United States
In my role as an Application Reviewer at EDLink, I streamlined the application process by designing email templates, reducing review time by 20%, and increasing processing rates. I ensured compliance and accuracy in evaluating applications, maintaining low error rates. I collaborated with internal teams to address application discrepancies and provide.
Chicago, Illinois, United States
I worked as a data entry specialist from 2006 to 2008 when I was promoted to an Application Specialist. In this role I reviewed applications that were submitted by Adult Learners seeking to further their education. I stayed in that position until our company was consolidated into EdLink.
Chicago, Illinois, United States
I started out as a grocery bagger and was promoted to cashier in 2004. I was responsible for managing the register and handling money while interacting with customers.
Activities and Societies: Phi Theta Kappa, Symphony Orchestra I attended Wilbur Wright College and studied music education. I was involved.
Activities and Societies: Marching Band, Concert Band
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David Hackler is listed as Client Support Representative | Google Project Certified | Multi-Channel Support.
David Hackler is based in Chicago, Illinois, United States.
David Hackler has worked for Edassist By Bright Horizons, Edlink, Cael, and Jewel-Osco.
You can use AeroLeads to view verified contact signals for David Hackler, including work email, phone, and LinkedIn data when available.
David Hackler holds Associate Of Arts And Sciences - Aas, Music Education, Associates Degree from City Colleges Of Chicago-Wilbur Wright College.
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