Assistant Flagship Branch Manager
Reading, Berkshire, United Kingdom
As Assistant Branch Manager of the Reading Flagship, my role is centred around ensuring our local, personal service is at the heart of what we offer to both our personal and commercial insurance customers. My role is varied, dealing in everything from new quotations and policies to providing advice and reviews to our existing customers. I also deal in claims, accounting, marketing and ensuring our staff are well trained to ensure we are a great company to do business with.As a Flagship, we are also charged with leading the way in NFU Mutual in testing new processes and benchmarking various ways of working to ensure quality is at the heart of everything we do. I play a key role in this process, feeding back to our Head Office teams on a variety of subjects.