My business acumen is essential in assisting other new General Managers in a company setting, impacting them pursuing and achieving there goals, maintaining results and making sound financial decisions for the benefit of the company as well as the growth of the individualStaff training and development • Customer Service • Revitalized market analysis/community relations and increased up to 15% • Designed and launched new company standards with expansion to over 1100 Motel 6 locations • Program presentation/lecture skills with small and large groups • Mentoring/Management Staff Development • Mentor Coach for Texas and Oklahoma areas • Operations management and forecasting increased 15% • Maximized strategic planning and management • National account management and negotiationSpecialties: Guest Satisfaction • Format and design company-wide guest service standards • Leading, managing and developing people Hotel Openings • Events/Function Management • Testing and implementing new programs prior to company-wide delivery and roll-out • Team Building & Leadership • Construction Management • Sales and Marketing • Revenue Optimization • P&L Accountability • Cost Control • Capital Forecast Development
Listed skills include Leadership, Training, Management, Team Building, and 28 others.