David Leber Email & Phone Number

Ann Arbor, Mi, Us

Ann Arbor, Michigan, United States

United States

Orlando, Florida, United States

Ann Arbor, Michigan

Ann Arbor, Mi

As the nation's 38th largest multifamily residential property owner/manager, Mckinley, Inc continues to strive for excellence and constant growth. With a portfolio value exceeding $4.6 billion dollars, over 35,000 multifamily units and 21,000,000+ Sq. Ft. of office and retail space (2014), McKinley is able to offer real estate solutions for most every situation.The Senior Sales Associate at McKinley, Inc is a dynamic and results driven position, requiring a proven track record of both inside & outside sales. By maintaining advanced knowledge of the current real estate market and leasing trends, the Senior Sales Associate is able to overcome obstacles and steer clients in the best direction for their needs and the most profitable outcome for the company long-term.Cultivating leads, identifying top prospects, securing new business, and providing outstanding client service are some of the attributes lending themselves to a successful Senior Sales Associate. Growing revenue is the primary objective and is accomplished by working collaboratively with clients to target needs and offer solutions.

Ann Arbor, Mi

Promote and sell hotel rooms and event space to group and transient markets in defined geographic region. Generate hotel awareness through direct phone sales; direct sales calls, trade shows and networking groups. Work closely with sales and marketing team to solicit, sell and confirm group business required to meet budgeted sales goals.- Develop accounts (new and existing) by mapping specific business and buying tendencies. Include group profile for each meeting; maintain organized and professional plan for correspondence and follow up.- Promote awareness to corporate, leisure and association markets via travel to respective regions providing presentations and personal sales calls.- Create and execute direct sales plan specific to current market assignment.- Promote local awareness through maintaining relationships with CVB’s and tourism authorities.- Conduct tours of property to meeting planners and other potential customers while informing of all hotel services available; entertain customers on property, during site inspections, pre-planning trips, and program operation when appropriate.

Ann Arbor, Mi

-Manage and coordinate the daily activities of Bell Tower Hotel's daily Front Office operations. Responsible for increasing service scores and developing creative methods of accomplishing this-Established a presence on third-party internet sites (Expedia, Booking.com) in order to successfully increase room sales-Train and develop new and existing Front Office employees, including Front Desk Agents, Valets and Reservations Sales.

Perform essential functions of the Front OfficeCheck guests in / out, ensuring proper billing has been arranged in accordance with any group, corporate or third-party instructionsCater to each guest's needs individually throughout stay, providing personalized service to all while maintaining five-diamond service standardsResolve guest issues in a timely and efficient mannerEffectively communicate with hotel team to accomplish common goalsMaintain ability to provide seamless service in the midst of high-paced, nightclub atmosphere (three clubs on property Thursday - Saturday)Strategically block guest rooms, accommodating special requests and/or needs and according to hotel occupancy levels

Part of the opening sales team of the Arctic Club HotelProvide informed administrative support to the Sales & Catering department.Conduct walk-in and new client site inspections, tours, inquiries and appointments. Possess complete working knowledge of hotel property's management system OPERA. Blocking space and entering event/sales data as needed.Solicit, book and service events and meetings of up to 400 attendees, ensuring client satisfaction by communicating guest expectations clearly to related service departments. Compile monthly market segment reports, monthly RevPar report.Assist Director of Revenue with rate management & yieldingMonitor RateView & Hotelligence reports to maintain competitive rate structure within competitive set.Adjust rates as necessary, through all channels (Expedia, Orbitz, Travelocity, Supersaver, Sapphire, NetRez & OPERA).Re-structured all hotel rate levels with the assistance of Director of Revenue.

Responsible for all aspects of front office operations during designated shift.Supervise & coordinate operations between front office, housekeeping & engineering to maintain highest level of service standards.Consistently train and educate employees on five-diamond service standards.Implemented an incentive program to increase guest feedback

Hotel, Motel, And Restaurant Management

Education record