David Dukes Email & Phone Number

Nashville, Tennessee, United States

Helping customers make critical decisions around cybersecurity protection, cloud solutions and migration services, business continuity services, and print / copy solutions.

Greater Nashville Area, Tn

Real Estate Affiliate Broker with Senior Real Estate Specialist (SRES) certification, licensed in Tennessee. Digital marketing savvy with advanced training in social media, and digital marketing. Understand the value of consistent activity, CRM leverage, and follow-up with potential clients.

Greater Nashville Area, Tn

Held direct responsibility for regional profit and revenue while simultaneously managing senior sales teams within Southeast Region. Executed complex technology solutions and hardware sales, and outsourcing contracts for numerous Fortune 500 and SMB organizations. Held direct P&L responsibility for more than $12-20M in service plans. Ensured deliver of exceptional customer experiences by cultivating cross-functional partnerships. • Achieved 90% base account retention rate in Southeast through the effective management of dynamic sales teams.• Expertly led the acquisition of $12M global contract. • Rebuilt unstable business relationship and achieved $10M renewal for 60 months.• Utilized proven negotiation tactics to execute $12M Enterprise contract within 30 days.

Greater Nashville Area, Tn

Oversaw three key strategic business lines, including Professional Services, Managed Services, and Production Printing. Provided essential leadership and directed integration of entire area sales organization. Facilitated recruitment, hiring, and provided ongoing mentorship to Production, Managed Services, Professional Services, and Major Account management teams to ensure all individual and revenue objectives were consistently achieved. • Improved areas gross profit by 20% through the elimination of duplicate sales team coverage. • Successfully strengthened sales coverage two years ahead of official IKON name retirement. • Expertly enhanced area performance from 89% to 97% of plan by end of year by implementing new sales training and CRM tools.

Greater Nashville Area, Tn

Spearheaded the effective management of IKON’s Strategic account sales team, including existing and competitive managed services and non-managed services clients within general line territories. Enhanced client workflow and improved client retention rates through the implementation of fee-based consulting engagement, including software, professional services, hardware, and on-site managed services. • Attained $200k in incremental revenue through the development and implementation of company-wide client invoicing process.• Achieved above plan growth for two consecutive years by providing ongoing mentorship to eight sales team members.