• Provide assistance to company personnel on import and export related issues, and ensure all export/import licenses are drafted in accordance with US Government regulations and company policy.• Respond to export international trade compliance questions, including the interpretation of company policies and procedures, work instructions, International Traffic in Arms Regulations (ITAR) and Export Administration Regulations (EAR). Monitor, analyze, apply and advise on these export… Show more • Provide assistance to company personnel on import and export related issues, and ensure all export/import licenses are drafted in accordance with US Government regulations and company policy.• Respond to export international trade compliance questions, including the interpretation of company policies and procedures, work instructions, International Traffic in Arms Regulations (ITAR) and Export Administration Regulations (EAR). Monitor, analyze, apply and advise on these export licensing laws, regulations,• Prepare, submit and administer license (DSP-5, DSP-61, DSP-73, DSP-85) and Technical Assistance Agreement (TAA) and Manufacturing License Agreement (MLA) applications and amendments under the ITAR as required for the import/export of hardware/technology/services).• Prepare, submit and administer license (BIS-748) hardware and technology applications under the EAR as required for the import/export of hardware/technology.• Perform regulation analysis for potential use of EAR exceptions or ITAR exemptions. Work with the business to prepare, submit and administer exception and exemption standard work and monitor compliance.• Monitor and track the status of applications in process or submitted to the State Department.• Maintain current and expired license files.• Assist with determining product import and export classifications under the following as required: United States Munitions List (USML), Export Control Classification Number (ECCN), Harmonized Tariff Schedule and Schedule B.• Review and implement foreign national visitor and foreign travel processes and procedures where necessary.• Attend training seminars (in-house, external, self-study), and actively participate in providing communication and training on ITC rules and regulations to the business as appropriate.• Provide oversight of the license owners that conduct ITAR/EAR activities and interact directly with foreign licensees under the license Show less

• Draft DSP-5, BIS-748-P, or other license applications and supporting documentation, to enable SAC / RMS business development team to export technical data, hardware, or market aircraft to Foreign governments or end users, as well as domestic government agencies.• Draft & execute Exemptions / Exceptions to facilitate travel of Field Service Representatives.• Perform Jurisdiction and Classification Analysis of hardware, software, and technical data (ECI)• Review and… Show more • Draft DSP-5, BIS-748-P, or other license applications and supporting documentation, to enable SAC / RMS business development team to export technical data, hardware, or market aircraft to Foreign governments or end users, as well as domestic government agencies.• Draft & execute Exemptions / Exceptions to facilitate travel of Field Service Representatives.• Perform Jurisdiction and Classification Analysis of hardware, software, and technical data (ECI)• Review and determine import/export requirements for GCMS initiatives, including new sales and business strategy determinations. Provide interpretation of company policies and procedures, work instructions, and ITAR and EAR regulations.• Report investigations within GCMS, including proactively identifying compliance gaps and required corrective actions• Communicate requirements for the international transfer of Sikorsky products and technology.• Analyze, apply and advise departments on export licensing laws and regulations.• Assist in the creation and implementation of ITC standard work initiatives.• Create and execute against a clear strategy for visitor management, tour routes and technology control plans as they relate to foreign nationals and visitors.  Assist with GMSS/CSS audits to ensure compliance to all corporate and regulatory guidelines. Implement recommendations as necessary.• Provide feedback and guidance on presentations and other materials that will be used for visitors and other non-US persons onsite.• Work closely with GMSS/CSS ITC Leadership to ensure "ITC at the speed of business" with respect to shipments, key objectives, and customer requirements.• Review and approve eShipping requests• Review and approve travel and visitor requests• Perform Export Reviews as a DEAR (DocPak Export Authority Reviewer)• Participate in multi-BU ITC Technology Management Forum• Participate in multiple Collaboration Teams including ITC RMS Communications and xClass Review Board Show less

• Perform reviews of structured and unstructured technical data and provide ITAR and/or EAR Jurisdiction & Classification• Perform export review of ERCSR tickets in PMC tool (DEAR)• Provide guidance to program teams on methods and applications for compliant exporting of technical data.• Provide guidance to program team regarding compliance requirements• Provide guidance to program teams on methods and applications for compliant exporting of technical data.

•Perform J&C (Jurisdiction and Classification) analysis of high volume technical data requests• Coordinate primary and peer reviews with additional reviewers• Report metrics and potential misses to Program Management

Deputy Project Manager, Research & Engineering (R&E) 2013 Self Assessment Program• Implemented a six month deployment strategy tailored for Research & Engineering• Revised Engineering Standard Work Instructions (ESWI), Company Procedures (PR), Engineering Procedure Manuals (EPM), and Design & Drafting Manuals (DDM) to include UTC International Trade Compliance requirements• Collected and reported program performance metrics to varying levels of management• Hosted… Show more Deputy Project Manager, Research & Engineering (R&E) 2013 Self Assessment Program• Implemented a six month deployment strategy tailored for Research & Engineering• Revised Engineering Standard Work Instructions (ESWI), Company Procedures (PR), Engineering Procedure Manuals (EPM), and Design & Drafting Manuals (DDM) to include UTC International Trade Compliance requirements• Collected and reported program performance metrics to varying levels of management• Hosted weekly meetings across multiple ACE Sites to drive project deadline goals• Approved documents in Project Management Console as ITC Manager Approver role• Coordinated training for R&E workforce (2600+ employees)• Responsible for successful deployment of Self Assessment to System Engineering & Integration ACE Site• Ensured alignment and understanding by Process Experts• Worked efficiently and monitored use of budget by the R&E workforceAdditional Responsibilities:• Member of R & E Human Resources Best Available Talent Committee (BAT) – coordinated phone screenings and interviews with potential engineering candidates, follow-up with multiple hiring managers regarding status of candidacy. Tracked candidates through the hiring process. Develop and implement metrics reporting system for project.• Member of Engineering Drive Shares Initiative – coordinated the identification of ownership and access to over 1500 network drives within the company network• BAER (Business Area Export Representative) / ITC Focal Training (June 2014)•Jurisdiction and Classification Specialist, Canadian Maritime Helicopter Program (CMHP) Performed J&C of Sikorsky and vendor technical data in ITC Workflow. High volume of documents in short time frame to help Program attain critical milestone in order to solidify customer (Canada Department of National Defense) acceptance and future funding. Show less

• Created documentation for international shipments, ensured compliance with all regulations (Department of Commerce, State Department / ITAR Classified instruments and software)• Provided technical support for diverse customer base (First Responders, Military, Scientific) for multiple CBRNE (Chemical agents, Biological agents, Radiological threats, Nuclear threats, Explosives) detection technology platforms, including Fourier Transform InfraRed Spectroscopy (FTIR), Raman, Gas… Show more • Created documentation for international shipments, ensured compliance with all regulations (Department of Commerce, State Department / ITAR Classified instruments and software)• Provided technical support for diverse customer base (First Responders, Military, Scientific) for multiple CBRNE (Chemical agents, Biological agents, Radiological threats, Nuclear threats, Explosives) detection technology platforms, including Fourier Transform InfraRed Spectroscopy (FTIR), Raman, Gas Chromatography / Mass Spectroscopy (GC/MS), Gamma Ray Spectroscopy, Ion Mobility Spectroscopy• Assisted service technicians in troubleshooting and repair of instruments• Selected as member of elite ReachBack 24/7 on-call support team• Analyzed common failure modes of instruments and recommended solutions• Managed customer support through problem resolution Show less

Customer Support Lead • Held progressive levels of responsibility during tenure• Developed strategies and service policies to maximize customer satisfaction while minimizing company expenses • Conducted in-house training sessions for installing dealers, representatives, design engineers• Trained staff on proprietary system programming and troubleshooting• Designed voice evacuation systems to local code / customer requirements• Assisted in design /… Show more Customer Support Lead • Held progressive levels of responsibility during tenure• Developed strategies and service policies to maximize customer satisfaction while minimizing company expenses • Conducted in-house training sessions for installing dealers, representatives, design engineers• Trained staff on proprietary system programming and troubleshooting• Designed voice evacuation systems to local code / customer requirements• Assisted in design / build / support of many high-visibility jobsites both domestic and abroad, including: Hartsfield International Airport, Atlanta, GA Holy Mosques at Fort Makkah, Saudi Arabia Harrah's Casino, Lake Tahoe, NV Red River Army Depot, west Texas Fort Knox, Kentucky Los Angeles Federal Building Chicago Federal Building San Francisco Federal Building Bagram Army Airfield, Afghanistan Boston University Frick Collection, NYC Hard Rock Hotel, Orlando FL Davis Wade Stadium, Mississippi State University Sheraton Hotel Hanoi, Vietnam Union Pacific Railroad Harriman Dispatch Center, Omaha Jumeriah Beach Residences, Dubai Kimberly Clark Plant, South Carolina Yamaha Motors Plant, Georgia Raytheon Industries, Colorado Pearl Harbor Submarine Base, Hawaii Baylor University, Texas Show less

• Provided technical support for engineered voice evacuation and fire alarm systems to authorized dealers, sales force and manufacturer's representatives for both pre-sale and post-sale• Created catalog pages, installation manuals, and specific take-off drawings and other printed materials, ensured that documentation is within guidelines for UL or other independent testing agencies • Liaison between customers and engineering department • Identified and tracked common… Show more • Provided technical support for engineered voice evacuation and fire alarm systems to authorized dealers, sales force and manufacturer's representatives for both pre-sale and post-sale• Created catalog pages, installation manuals, and specific take-off drawings and other printed materials, ensured that documentation is within guidelines for UL or other independent testing agencies • Liaison between customers and engineering department • Identified and tracked common mode failures - created and maintained databases for Return Material Authorization (RMA), repair and fall out goods Show less

• Was fully responsible for all service related issues, both in-house and customer products. Insured that all customer repairs were handled quickly and efficiently. • Engaged in heavy phone / in-person contact with customers, vendors, and manufacturer’s representatives.• Had full responsibility for warehouse / distribution for four location, high volume retail operation. • Instituted procedures and policies, particularly concerning defective merchandise and turn around of distressed… Show more • Was fully responsible for all service related issues, both in-house and customer products. Insured that all customer repairs were handled quickly and efficiently. • Engaged in heavy phone / in-person contact with customers, vendors, and manufacturer’s representatives.• Had full responsibility for warehouse / distribution for four location, high volume retail operation. • Instituted procedures and policies, particularly concerning defective merchandise and turn around of distressed goods, which ultimately resulted in better profit margin for employer. • Assisted marketing team with concepts and strategies for various sales events / promotions. • Identified trends in product failures, coordinated with purchasing, service, and manufacturers to minimize distressed inventory level and shop repair time.• Engaged in retail sales of mobile electronics, audio systems, alarm systems, radar detectors. • Performed design and tuning of competition level mobile audio systems, including multiple USAC and IASCA Finals competitors. Personal vehicle recorded 15+ 1st Place and Best of Show PRO during 1997 and 1998 Competition Seasons, placed 6th (out of 23) at USAC World Finals in 1997 and 5th (out of 15) in 1998 (PRO 501-1000 Watts), 1997 USAC Northeast Regional Champion. IASCA Pro 301-600 Watts multiple First Place wins at local and Key / Regional Events.*Vehicle was featured in CarSound Magazine (US) issue 15 (March / April 1998) and Auto Sound Magazine (Japan) vol. 24, Winter 1998. Show less

*Certified Judge for Mobile Autosound Competition; Provided fair, unbiased evaluation of competition audio systems for both installation quality and sound quality.*Performed measurements for SPL (Sound Pressure Level) and RTA (Real Time Analysis) using specialized test gear.

*Illustrations and connection drawings for high-end mobile audio installations using a variety of graphics applications, including CorelDraw, Corel PhotoPaint, Adobe Illustrator, Adobe Photoshop.

*Certified Judge for Mobile Autosound Competition; Provided fair, unbiased evaluation of competition audio systems for both installation quality and sound quality. *Performed measurements for SPL (Sound Pressure Level) and RTA (Real Time Analysis) using specialized test gear.*Performed as Head Judge, responsible for maintaining smooth operation of competition events, oversee discrepancies and clarify rulebook as necessary.