-Support Managing Director, Country Refund Manager and refund team through standard and ad hoc analysis-CRM Master User (Salesforce)-Analytical and commercial support within the Sales and Commercial Team

As Junior Business Analyst, I joined the “International Product TFS Team”, responsible for reporting, analysis, monitoring of the results.Main responsibilities: -Support VP Refund Solutions, Country Refund Managers, Managing Directors.-Provide support in the production of standard and ad hoc reports for Country Refund Managers and Managing Directors.-Production of standard and ad hoc reports on monthly and quarterly basis.-Verify the production of P&L analysis.-Collect… Show more As Junior Business Analyst, I joined the “International Product TFS Team”, responsible for reporting, analysis, monitoring of the results.Main responsibilities: -Support VP Refund Solutions, Country Refund Managers, Managing Directors.-Provide support in the production of standard and ad hoc reports for Country Refund Managers and Managing Directors.-Production of standard and ad hoc reports on monthly and quarterly basis.-Verify the production of P&L analysis.-Collect relevant information from accounting and controlling. Show less

• Management of operation flows of ongoing activities (customer support, content creation, codes, update of features files);• Management of relations with the different business areas involved on specific project (administration, customer support, legal etc.) in order to guarantee the linear execution of the final objective drawn up by each partner;• Managing relationship with partners during the execution of activities day by day;• Support to other team members in the management of… Show more • Management of operation flows of ongoing activities (customer support, content creation, codes, update of features files);• Management of relations with the different business areas involved on specific project (administration, customer support, legal etc.) in order to guarantee the linear execution of the final objective drawn up by each partner;• Managing relationship with partners during the execution of activities day by day;• Support to other team members in the management of the specific project • Monitoring of active promotional campaign;• Keeping the sales report updated for each activity followed by my team. Show less

Creating and managing project partnership with important companies of the marketing field such as Volagratis, Musement, Eataly, VisionOttica, Auchan.Collaborating with the communication, legal and IT department in order to create web pages and media plan dedicated to the followed projects (mainly direct communications through newsletters and push notification).Creation of reports and use of benchmark indicators to evaluate performance.Main Tools used: Internet, Microsoft Office… Show more Creating and managing project partnership with important companies of the marketing field such as Volagratis, Musement, Eataly, VisionOttica, Auchan.Collaborating with the communication, legal and IT department in order to create web pages and media plan dedicated to the followed projects (mainly direct communications through newsletters and push notification).Creation of reports and use of benchmark indicators to evaluate performance.Main Tools used: Internet, Microsoft Office (excel and PowerPoint), Sitecatalyst, Contactlab, Outlook. Show less