Davide Spada Email & Phone Number

Chelsea

Covent Garden

Westfield Stratford City

* Rota Manager –Create a rota structure by ensuring that the right people with the right skills are in the right place and the right speed of service is achievable, effective forecasting, supporting the growth of the business.* Customer service focus – ensure that the team is aligned with the restaurant vision by delivering the best experience they can to every customer, which have resulted in less complaints and more compliments measured by period results.* Sales –making sure the management team work towards the same goal and use their strength to grow the business each period.* Developing people – ensure that the team is up to speed and ready to perform in a stressful environment by creating the best buddy team that is Capable to deliver the training needed.* Influencing restaurant performance – ensuring all the KPI’s are delivered by supporting which managers on their role as well as celebrating their success

Bacoli(Napoli)

• Looking after commercial paperwork to meet sales and cost budgets. • Recruiting, developing and retaining staff. • Ensuring my team deliver good customer service• Motivating staff • Dealing with enquiries and complaints • Serving customers • Daily check of meeting room and booking events.