I have the priviledge of working with an amazing team of retail experts who strive to provide latest technology solutions and services to leading national Retailers. This allows me to focus my passion for the retail market and complex technologies and play a pivotal role as the bridge between my sales and technical teams. Through collaboration with my sales team and applying my technical expertise and retail experience, we can better understand customer needs and develop effective, compelling solutions. Our ability to provide best in class products and services to our clients relies on a robust network of Partnerships. My goal is to identify the key technology providers with solutions that will exceed our client's expectations for reliability, performance while providing the latest capabilities. Through the management of these Partnerships our team is always prepared to respond to the problems our clients need help addressing.

Product Manager for Point of Commerce solutions at Toshiba Global Commerce Solutions. Develop and manage the strategy for market leading infrastructure portfolio offerings including TCxWave, SurePOS 500, TCxDisplays and the all new TCx800. Engage cross-functional product development teams to define features, pricing, fulfillment, support, and service based on market requirements and opportunities. Present solutions and strategies at customer and business partner briefings and events. Provide expert product knowledge, advice, and counsel to extended teams. Develop strategic relationships with partners to build comprehensive solutions to retailers.

Senior Technical Sales Engineer specializing in point of sale solutions responsible for all aspects of presale consulting with top tier worldwide retailers and channel partners. An essential part of the sales process providing technical guidance to account executives and customers, issue responses to RFPs, manage initial lab and pilot, and key account deployment services. Provided high level and deep technical presentations, workshops, demonstrations for all levels of clients, internal conferences, and worldwide industry events.

Provide pre-sales technical assistance to IBM's customers and business partners. I focus primarily on our Consumer Service products within the retail industry. This includes the IBM Anyplace Kiosk and Mobile Table for Retail.I am part of a team which is responsible for development of demonstrations for our products. We also plan, execute and support all of our tradeshows, customer events and executive briefings.

Part of the Service and Support planning organization which is responsible for the development, implementation and management of service and support processes within the IBM personal computer business.We specialized in product development, test procedures, usability and quality assurance.We also coordinated the training requirements for the organization's help desk personnel.

Help desk product specialist in PS/1 and Aptiva brand areas. Responsible for end user support for hardware and software.