Davide F. Email & Phone Number

City Of London, England, United Kingdom

Posted in the CID office under the Serious Crime Directorate.Main responsibilities include:Investigation into serious and complex crimeSafeguarding of vulnerable individualsCrime prevention adviceMulti level engagement with businesses from operations to management

London, United Kingdom

- Joined as an Emergency Response Officer for the Hammersmith and Fulham Borough.- Focused on Conflict resolution and Total Victim Care.- Confronted and resolved emergency and non-emergency situations.- Protected life and property through enforcement of regulations and laws.- Worked in the My Investigation Support Team, dealing with the investigation of.

Watford, United Kingdom

Supervisor of the Italian Customer Service Team. Obtained high level of customer satisfaction and complex problem solving.

Wembley, England, United Kingdom

In charge of everyday activities and overall shops operations Responsible for crisis prevention and handling of customer’s complaints. Managed an aggregated team of 30 people.In charge of both stores with key holder responsibilitiesTrained new staff and wrote monthly reports on possible points of improvement.Trained as Operation Manager and helped with the.

London, United Kingdom

My competencies included the creation of weekly rota's, handle staff and customer concerns and making sure that the company standards were upheld at all time. Together with my supervisor team, we were in charge of training and transmitting the CeX philosophy to new recruits.

London, United Kingdom

In charge of basic operations like tills, serving customers and merchandising. Kept basic housekeeping chores and visual merchandising.

London, United Kingdom

In charge of tills, menswear and customer serviceStock control and visual merchandisingIndividual employee KPIDaily communication with upper management and Store ManagerIn charge of training new recruits to till and daily operations.Customer service and customer supportCreated a default till organization chart to save time and minimize downtimeNoteworthy.

Forlì

Individual technology integration Private and business clients Customer Service and Customer SupportHandling of FinancesTrained team to focus on specific types of technologies and or accessoriesHelped other companies by training their staff on how to communicate with different realities of customers Apple Product Professional Hired by several local and.

Forli

Development of brand appreciation and customer satisfaction. Focus on finding perfect solution for individual costumer. Developed knowledge on all mobile operating systems, hardware specifications and mobile/cloud computing. Tech support for mobile internet, ADSL services and phone configurations. Started a multi cultural sensibility program to understand.

Turin Area, Italy

Power Seller of console and computer gamesKept up to date with new products development from Asia and the United StatesCustomer support and feedbackIn charge of the register and bank depositsBuilt customer loyalty by arranging a point-based schemeHonourable mention for outstanding results during holiday periodAchieved all sales targets across platforms and.

Greater New York City Area

Stocking and Displaying of books and products. Worked in the fantasy, gaming, and computer section of the store. In charge of italian speaking and french speaking costumers.

Turin Area, Italy

Handled and organised a group of 5 peopleTrained staff on operations and product knowledgeCustomer welcoming, support and feedbackOrganised shifts, corporate vacations and bonusesDirect contact with suppliers all around the worldOrganised 50th-anniversary festivitiesCreated and handles first company websiteTurin Iconic business until closing

Bachelor Of Applied Science (B.A.Sc.), Sociology And Criminological Studies

Activities and Societies: Creation of forensic awareness panels and discussion groups. Organized Criminal Profiling seminars and.

Bachelor Of Applied Science (B.A.Sc.), Sociology

Studies of social engineering including history, psychology and behavior of the masses. Minor in children behavior.

High School, High School/Secondary Diplomas And Certificates, 92

Activities and Societies: Member of the Yearbook Committee and Varsity Soccer Team.

Education record