David Hack work email
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David Hack personal email
Former Army Captain and MBA with a passion and track record for developing and implementing operational procedures. Outstanding aptitude for communication and leadership in highly demanding situations. Experienced in developing new teams from nothing and creating a net gain for all shareholders.
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Operations ManagerMaine Connectivity Authority May 2022 - PresentAs Operations Manager, I am developing a foundation for a young and fast-paced company to operate upon.
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Operations Program ManagerGrove Collaborative, Pbc Aug 2019 - Mar 2022Led team tasked with strengthening cross-functional relationships between customer service and other departments. Improved processes for communicating inventory, merchandising, and marketing changes to stakeholders, allowing for better understanding of company updates at the customer service level. Developed programs to manage returns & refunds and to handle shipping exceptions resulting in an improved customer experience and revenue collection. Collected and analyzed data to recommend changes and improvements on how the department operated and what the company offered. Managed process to collect and vet customer reviews; this cross-functional process involved order fulfillment, marketing email communication, and merchandising initiative to succeed. Customer reviews were necessary as the B2C store began to offer products in brick and mortar retail stores. Facilitated recurring J.E.D.I. (D.E.I.) discussions with team; was part of a group responsible for deciding future J.E.D.I. path for the department. -
Operations AnalystGrove Collaborative Sep 2018 - Aug 2019Portland, Maine AreaSupported site manager in data analytics with intent of growing customer service department by forecasting operational requirements. Tracked and presented departmental OKRs to company weekly with insight. Forecasted quarterly requirements to meet staffing demands. Chosen to be part of a team to understand customer behavior; worked with the department leads to identify genesis of unwanted trends and correct them.
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Mba CandidateUniversity Of New Hampshire Peter T. Paul College Of Business And Economics Jul 2017 - Jul 2018I was a full-time MBA candidate for a one-year program. Graduated in May 2018! -
Assistant Operations DirectorUs Army Jan 2016 - Jun 2017Fort Drum, NyManaged logistical support for a department of 100 people to ensure that they always were adequately equipped and supplied for all operations. Served as the second-in-charge where critical thinking and problem-solving skills proved paramount amongst ambiguity. Proved to be fiscally responsibility by owning a multi-million-dollar account; identified and discarded equipment that did not serve operational needs, creating a leaner unit. Managed a fleet of trucks, trailers, generators and a stock of weapons and optics to ensure operational readiness rate of over 1,000 items remained above 97%. -
Logistics Liaison ManagerUs Army Apr 2015 - Jan 2016Bagram Airfield, AfghanistanProvided logistical support for a multi-national task force in Kabul while situated in the logistical hub of northern Afghanistan. Coordinated hundreds of personnel and equipment movements via air and road within the country for logistics operations. Assisted in orchestrating movement from Kabul to the United States across multiple time zones for 300+ individuals utilizing a complex network of airports, seaports, roads, and transit systems. Successfully removed $100M worth of equipment during retrograde operations.
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Maintenance ManagerUs Army Oct 2014 - Apr 2015Fort Drum, New YorkI managed fifty-five personnel responsible with conducting scheduled and unanticipated maintenance on fleet of two-hundred vehicles, trailers, generators, and artillery pieces. Vital skills include leadership and operations management. As the head officer in charge of the maintenance program I had to ensure compliance with federal regulations as well as local laws and regulations. I only worked in this position six months because I was chosen to deploy in early 2015 and this position was not available in Afghanistan.
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Distribution ManagerUs Army Jun 2013 - Oct 2014Fort Drum, New YorkI led a team of fifteen logisticians with the mission of executing transportation tasks in support of three-hundred personnel with varying demands ranging from food and water to hazardous materials (HAZMAT). The small team logged hundreds of miles while building a strong reputation in a safe manner.
David Hack Skills
David Hack Education Details
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Business Administration And Management, General
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Europe, Southeast Asia, Security Studies
Frequently Asked Questions about David Hack
What company does David Hack work for?
David Hack works for Maine Connectivity Authority
What is David Hack's role at the current company?
David Hack's current role is Experienced operational leader.
What is David Hack's email address?
David Hack's email address is da****@****try.com
What schools did David Hack attend?
David Hack attended University Of New Hampshire Peter T. Paul College Of Business And Economics, Boston University.
What skills is David Hack known for?
David Hack has skills like Leadership, Military Logistics, Logistics Management, Operational Planning, Military Operations, Military, Management, Public Speaking, Organizational Leadership, Training Management, Team Motivation, Army.
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David Hack
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David Hack
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David Hack
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