David Haynes Email & Phone Number

Detroit, Mi, Us

Detroit Metropolitan Area

Led a team of 60, with 6 direct reports, responsible for sales and operations across 29 states with 299 locations. This included overseeing financing, underwriting, auditing, loss mitigation, business development, insurance, asset management, and P&L of $420M annually.• Led a high-performance underwriting team that processed 55K residency applications per year and coordinated the sale 5000+ homes annually.• From the peak at 14,000 tenant rental homes, reduced the program size with sales of 9,000 homes in the program which included 600 tenant conversion home sales.• Maintained compliance in all sales and leasing documents and managed relationships with internal councils, corporate councils, and local councils in each jurisdiction.

Led a team of 60, with 6 direct reports, responsible for sales and operations across multiple states and locations. This included overseeing financing, underwriting, auditing, loss mitigation, business development, insurance, asset management, and P&L of $360M annually.• Designed and implemented an operational excellence playbook for the organization that was instrumental in growing the business.• Spearhead the hardship repayment plan and debt forgiveness program for clients to repay their loans and site rent avoiding repossession or eviction.• Directed joint venture loan portfolio from origination with third-party lender through remarketing efforts with volume in chattel manufactured home subprime notes.• Played a major part in acquisitions by providing expertise on market rates, fill rates, home appraisal, deferred maintenance, capitalization, and other areas to hit ROI.• Served as a key stakeholder in starting a JV to access capital to facilitate home sales which consistently added $10M per month to the home loan investment portfolio.• First client to implement software integration, negotiated lower fees and a dedicated support agent and earned elite partner status with a third-party lender and servicer.• Produced more applications with fewer errors and less time and expense by spearheading automation of all possible documents and contracts.• Mentored an off-the-street entry level hire into a director level position and debt collector who became Sales VP at a large company.

Led a team of 50, with 10 direct reports, responsible for a geographically scattered portfolio of ten manufactured housing communities with 4K homes across 5 states for operations, sales, P&L, marketing, home rentals, and third-party contractor relationships.• Produced written community inspections and action plans for improvement, ensure compliance, train staff, and engage residents, associations, media, and tea. • Managed on-time, on-budget projects including the construction and renovation of clubhouses, community offices, amenities, community safety infrastructure. • Inspected model homes for sale or lease to ensure we are properly marketing home to secure market rent while showcasing a quality product while gaining revenue.• Quickly solved difficult and complex problems as the top decision maker by offering alternative solutions and working directly with staff to make improvements.

𝘋𝘪𝘳𝘦𝘤𝘵𝘦𝘥 𝘭𝘰𝘢𝘯 𝘰𝘳𝘪𝘨𝘪𝘯𝘢𝘵𝘪𝘰𝘯 𝘢𝘯𝘥 𝘴𝘦𝘳𝘷𝘪𝘤𝘪𝘯𝘨 𝘰𝘱𝘦𝘳𝘢𝘵𝘪𝘰𝘯𝘴 𝘧𝘰𝘳 𝘢 𝘱𝘳𝘪𝘷𝘢𝘵𝘦𝘭𝘺 𝘩𝘦𝘭𝘥 𝘤𝘰𝘮𝘱𝘢𝘯𝘺, 𝘶𝘴𝘪𝘯𝘨 𝘱𝘳𝘪𝘷𝘢𝘵𝘦 𝘦𝘲𝘶𝘪𝘵𝘺. 𝘋𝘳𝘰𝘷𝘦 𝘥𝘦𝘱𝘢𝘳𝘵𝘮𝘦𝘯𝘵 𝘱𝘳𝘰𝘧𝘪𝘵𝘢𝘣𝘪𝘭𝘪𝘵𝘺 𝘸𝘪𝘵𝘩𝘪𝘯 𝘵𝘩𝘳𝘦𝘦 𝘮𝘰𝘯𝘵𝘩𝘴 𝘣𝘺 𝘳𝘦𝘥𝘦𝘱𝘭𝘰𝘺𝘪𝘯𝘨 𝘵𝘦𝘢𝘮 𝘮𝘦𝘮𝘣𝘦𝘳𝘴, 𝘳𝘦𝘴𝘵𝘳𝘶𝘤𝘵𝘶𝘳𝘪𝘯𝘨 𝘧𝘦𝘦𝘴, 𝘢𝘯𝘥 𝘪𝘯𝘤𝘳𝘦𝘢𝘴𝘪𝘯𝘨 𝘱𝘳𝘰𝘥𝘶𝘤𝘵𝘪𝘷𝘪𝘵𝘺. 𝘊𝘰𝘯𝘵𝘪𝘯𝘶𝘢𝘭𝘭𝘺 𝘨𝘳𝘦𝘸 𝘣𝘶𝘴𝘪𝘯𝘦𝘴𝘴 𝘢𝘯𝘥 𝘳𝘦𝘷𝘦𝘯𝘶𝘦 𝘣𝘺 𝘣𝘳𝘪𝘯𝘨𝘪𝘯𝘨 𝘰𝘯 𝘯𝘦𝘸 𝘤𝘭𝘪𝘦𝘯𝘵𝘴.• Managed purchasing of homes from residents, community owners and operators, or lender repossessions. Updated and refurbished homes, marketing to be sold at a profit. • Delivered fee-based loan servicing and remarketing to select third parties, including maintaining escrow accounts and financial reporting.

𝘐𝘥𝘦𝘯𝘵𝘪𝘧𝘪𝘦𝘥 𝘥𝘦𝘭𝘪𝘯𝘲𝘶𝘦𝘯𝘵 𝘣𝘰𝘳𝘳𝘰𝘸𝘦𝘳𝘴 𝘷𝘪𝘢 𝘤𝘢𝘭𝘭 𝘢𝘯𝘥 𝘥𝘰𝘰𝘳-𝘵𝘰-𝘥𝘰𝘰𝘳 𝘮𝘦𝘦𝘵𝘪𝘯𝘨𝘴 𝘵𝘰 𝘳𝘦𝘱𝘰𝘴𝘴𝘦𝘴𝘴 𝘩𝘰𝘮𝘦𝘴 𝘧𝘰𝘳 𝘯𝘰𝘯-𝘱𝘢𝘺𝘮𝘦𝘯𝘵 𝘵𝘰 𝘣𝘦 𝘭𝘪𝘲𝘶𝘪𝘥𝘢𝘵𝘦𝘥 𝘧𝘰𝘳 𝘳𝘦𝘤𝘰𝘷𝘦𝘳𝘺. 𝘞𝘰𝘳𝘬𝘦𝘥 𝘸𝘪𝘵𝘩 𝘰𝘷𝘦𝘳𝘦𝘹𝘵𝘦𝘯𝘥𝘦𝘥 𝘣𝘰𝘳𝘳𝘰𝘸𝘦𝘳𝘴 𝘰𝘯 𝘥𝘦𝘵𝘦𝘳𝘮𝘪𝘯𝘪𝘯𝘨 𝘳𝘦𝘱𝘢𝘺𝘮𝘦𝘯𝘵 𝘱𝘭𝘢𝘯𝘴 𝘰𝘳 𝘭𝘰𝘢𝘯 𝘮𝘰𝘥𝘪𝘧𝘪𝘤𝘢𝘵𝘪𝘰𝘯𝘴 𝘵𝘰 𝘢𝘷𝘰𝘪𝘥 𝘭𝘰𝘴𝘴𝘦𝘴 𝘵𝘰 𝘭𝘦𝘯𝘥𝘦𝘳 𝘢𝘯𝘥 𝘤𝘰𝘮𝘮𝘶𝘯𝘪𝘵𝘺 𝘰𝘱𝘦𝘳𝘢𝘵𝘰𝘳.