Experienced online media professional with a strong customer services background. I've worked on various product launches and can talk to clients with a different ranges of technical knowledge. 20 years + of pre- and post-sales experience with Google products including:* how Google's buy-side suite of products link and integrate with each other* DV360* CM360* Business process outsourcing* In-housing projects* Can explain difficult technical issues to people with various degrees of technical knowledgeKeen to hear of new opportunities in the online advertising world.
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Technical Display Director/Customer Success Director/Ad Tech Solutions DirectorJellyfish Online Marketing Apr 2018 - Jun 2024London, United KingdomI help clients understand how to measure their online campaigns correctly so that they can easily report on their business KPIs. Client size varies from niche UK only clients to large global multi-product implementations.I help build out collateral for new features that our clients use, as well as creating templates which can be used for Discovery Questionnaires, reporting queries, readiness for 3rd Party Cookie Deprecation (3PCD), Consent Mode V2, etc.I am an internal escalation point to help colleagues troubleshoot issues before they are escalated to our technology partners. I cover various issues such as account hierarchy, product integrations, discrepancies, user access, conversion tracking and many others.I have worked with technology partners such as Google to build out reports to proactively highlight potential spikes in fees before they become an issue for our paying clients. The output can be used for any client using the product so it is easy to build at scale. -
Doubleclick Trainer And EvangelistJellyfish Training Jun 2017 - Mar 2018London, United KingdomJellyfish is proud to have been chosen as a DoubleClick Certified Marketing Partnership - it means Google consider us a trusted partner to to provide the implementation, training, and support needed to be successful with the DoubleClick platform. We build and deliver various training sessions based on the DoubleClick Digital Marketing suite including:* DoubleClick Bid Manager/DV360* DoubleClick Campaign Manager/CM360* Audience activation* Advanced reporting including Data Transfer based analysis* Benefits including de-duplicated reporting and cross-stack integrations of using the GA, CM360, DV360, SA360 and Studio
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Senior ConsultantDoubleclick - Part Of The Google Group Of Companies May 2004 - Mar 2017Greater London, England, United KingdomExtensive consulting expertise (pre-sales and post-sales) on the following products:* DoubleClick Bid Manager/DV360* DoubleClick Campaign Manager/CM360* Audience Center* Conversion tagging strategy and best practises* Advanced reporting including unified Data Transfer/log files analysisI also worked on various internal projects including:* Upskilling new starters* Outsourcing reactive tasks to external vendors* Integrating existing products such as DCM with new products such as Bid Manager
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Support Team ManagerBluestreak Uk Mar 2003 - May 2004I was the lead consultant/support team manager of Bluestreak in the UK. I ran the team that looked after both the email platform (IonMail) and the 3rd party adserving solution (Ion).
Frequently Asked Questions about David Murray
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David Murray's current role is Technical Display Director/Customer Success Director/Ad Tech Solutions Director | Online Marketingex DCLK; Xoogler; ex Jellyfish.
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David Murray
Digital Director // Driving High-Impact Strategic Partnerships And Maximising Revenue Growth For Brands, Publishers And Ad TechUnited Kingdom
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