David Epstein Email & Phone Number

Centereach, Ny, Us

Wfh

As the Operations Manager at SocialMadeSimple, I strategically lead and optimize cross-functional initiatives between Advertising, Marketing, Fulfillment, Client Success, Engineering, Management, and Executive teams to reach business operational targets. Specializing in process management, system implementation, and efficiency I secure results for our stakeholders and drive confidence in our staff and business processes. By building systems and driving adoption to ensure high-quality role-by-role production across SocialMadeSimple, we drive optimal capacities, and consistent client deliverables by overseeing organization-wide projects built to handle robust, diverse tasks and respond to dynamic challenges across marketing and franchising verticals.

Wfh

As Manager of the Services Operations Team, owns the execution of SocialMadeSimple’s advertising and content service operations by driving efficiencies while maintaining high-functioning team output. Responsible for consistent leadership, project management, and delivery against task deadlines while improving function-by-function efficiencies. Directly oversees the execution and efficiency of content and advertising services as directed by the Chief Operating Officer (COO), working collaboratively with the Cheif Customer Officer (CCO)Drives organizational impact by executing regular, structured, and collaborative meetings, workshops, and project management, ensuring team members are up-to-date and working efficiently. Manages the utilization of the Radical Candor framework to ensure all stakeholders are properly communicating. Collaborates across the sales, engineering, fulfillment, and management teams to achieve needed resolutions for business growth.Owns the knowledge base for all services operations team workflows, including periodic audits of workflow execution. Leads and executes strategic improvement projects that impact both the micro and macro outlooks of SocialMadeSimple’s cross-functional services operations teams.

Remote

Content department manager responsible for developing and leading a diverse team of over 10 content specialists and strategists, overseeing key media project development and management cycles built to serve over 1,600 diverse clients both nationally across the United States and internationally. Owns the production and execution of diverse SAAS, brand awareness, and audience growth strategies consisting of high-performance organic and paid content across multiple verticals. Responsible for content strategy integration and the execution of organization wide improvements across the SocialModo platform to leverage AI, social media algorithm changes, and strategic partnerships to build key branding across franchise client media and franchisee social media networks.

Long Island, New York

Served as liaison between CMG corporate digital team and local markets to support goals, structure, and execution of digital performance measures and best practices. Partnered with digital analytics and programming team to maximize local market performance.• Led creative team through challenging radio, television, and market transitions and 2020 COVID-19 pandemic, advising on strategy, path finding, and new vendor relationships.• Oversaw creative team across 6 national markets: NY (Long Island), GA (Atlanta, Athens), FL (Miami, Jacksonville), OH (Dayton), TX (Houston, San Antonio), to achieve market key performance indicators (KPIs).• Strengthened interdepartmental partnerships with executive leadership team and assessed and maximized local market performance by identifying and executing necessary content strategy adjustments for market success.• Translated radio, television and newspaper KPI analysis information into viable content strategies, training sessions and best practices, improving corporate and local success. • Utilized daily SCRUM tactics to develop productive and friendly environment for creative services, ensuring timely workflows and quality output.• Identified and optimized market practices for marketing, data-driven analysis, digital projections, talent recognition and workflows for improvement, aligning each market to be best in class performers.

Long Island

Supervised promotional projects, digital media and marketing, video, photo editing and social media training sessions for CMG corporate radio team. Produced content for audio, video, social media, and web content for 1061.BL, 102.3 WBAB and assisted extended markets (OH, GA, FL, TX).• Refreshed and executed station branding, social media content calendars, digital marketing, and talent creative requests by providing timely, engaging content to drive 100K+ brand interactions weekly.• Devised national scale digital events projects such as BLI SUMMER JAM, a yearly concert event with Record Label recording artists with 16K member audience, serving 5M+ digital impacts and impressions, delivering YOY growth since 2012.• Increased marketing impressions 300% and saved $8K+ in vendor costs by implementing in-house marketing campaign strategy.• Presented analysis to executive leadership, re-orienting and shaping brand strategy through content production.• Constructed digital companion events to partner with marketing of live events, driving ticket sales, client branding opportunities and live content creation.

106.1Bli & 102.3Wbab 555 Sunrise Highway West Babylon, 11704

Produced audio, photo, video, social media and website content for 1061.BLI, 102.3 WBAB, including station marketing, talent requests, digital marketing and CMG national brands. Functioned as chair editorial content editor for all branding and client requests.• Optimized digital vendor relationships and content creation supply chains, growing multiple social media channels to 100K+ social media followers, driving 50K+ impressions and 10K video views monthly.• Oversaw website CMS, newsletters, art production, video production, social media strategy, KPI adjustments, GM reporting, digital strategy, podcasts and client creative team, growing brands across social media and search engines and successfully driving on-air ratings.• Developed talent pool, delivering high-quality social media packages, sponsorships and over performing content.• Organized and implemented vendor driven technology, improving efficiency in content creation, marketing, quality assurance and social media tactics.• Enhanced leadership qualities and provided successful conflict resolution by serving as arbiter to programming, sales and talent teams.

106.1Bli & 102.3Wbab 555 Sunrise Highway West Babylon, 11704

Oversaw and designed web, social media and video content for 106.1 BLI, 102.3 WBAB. Organized search engine and social media marketing within newspaper, television, and radio divisions on behalf of the programming department. • Utilized data-driven strategy, developing video and photography content calendars.• Combined web and social media content strategy, content analysis and best practices, driving content innovation.• Developed talent and brands for high level market success and assisted in content development by analyzing data and providing training with vendor platforms.• Authored contesting solutions, national scale promotions, event visuals, text-to-win contesting and vendor relationships for social media platforms, increasing contest entries for brands and clients.• Analyzed websites (WBAB.com, WBLI.com) using Google Analytics, Omniture, Adobe Social platforms, driving user pathing, SEO and SEM improvements.• Provided expertise on content creation for all O&O content platforms and supervised talent pool, producing timely, effective, organic social media content growth.

Long Island, New York

Owned and designed online-first growth strategy for 106.1 BLI and 102.3 WBA. Upheld branding standards during content development, execution, and analytical presentation to executive leadership - acting as local sales, marketing and content production expert.• Designed web content strategy in collaboration with GM, marketing managers, programming and sales managers.• Served as video production team leader, innovating workflows for social media and digital platforms and serving viral video view count of 5M+views.• Analyzed web traffic, contesting, content production and social media analytics, laying efficient paths for improvement and change.• Created branded visual contest and market and content assets and re-launched several brands, correcting and aligning content with modern formats.• Provided social media strategic analysis as Project Leader for B2B, B2C clientele, driving meaningful content solutions.• Created and directed Graphic Design and Creative Services Team, ensuring high-quality asset production.

Westchester County, New York, United States

•Responsible for reestablishing, rebuilding, refurbishing and refining Purchase Student radio which had not been previously updated or in use since 1972•Created policy and procedure in order to establish and manage a live radio stationenvironment. •Creative problem solving regarding the installation and maintenance of radio equipment•Credited with WPSR’s rise to recognition among members of the faculty and students•Managed extensive Intern program•Increased funding through WPSR’s hosting of highly attended events•Organized and orchestrated WPSR’s campus events.

735 Anderson Hill Road, Purchase, Ny 10577

•Hosted a live weekly internet radio show; Music, Chat, Guests, Live Mixing•Maintained a dedicated and supportive listener base within and outside of SUNY Purchase•Experienced in operating, handling and installing audio equipment•Accolades for Musical talent•Interfaced with and reduced the challenges faced by on-air talent

•Promoted and hosted multiple events including Annual SUNY Purchase College’s “Culture Shock” and “Fall Fest”, campus wide highly attended music festivals•Lead a creative team to design posters, advertisements and provide vital feedback to performing acts and on air talent•Assisted in handling finances, balancing budgets and guest payments for WPSR•Assisted with the maintenance, production, promotion and sharing of radio media including podcasts, internet radio and live on-air broadcasting

Bachelor Of Arts, Media, Society And The Arts

Activities and Societies: WPSR Purchase Student Radio

Bachelor Of Arts (B.A.), Communication And Media Studies

Activities and Societies: Media Development Club