David Johnson Email & Phone Number

Austin, Tx

• Lead continuous improvement projects and intensive 4-day training sessions. Training includes elements of Lean, Six Sigma, and Theory of Constraints in ReEngine’s Government, Quality, and Improvement methodology. This methodology goes beyond simply improving the speed or quality of a process and achieves the transformation of an organization into one that can continue to see these results over time. Once training is complete, responsibilities include working with the agencies on multiple continuous improvement projects to ensure that agency staff develop the leadership and facilitation skills necessary to implement these projects without ReEngine. • One project delivered the closure of 402 projects in 6 months compared to a typical annual amount of ~550. Further, the velocity of IT projects in the organization is projected to be 53% higher in the coming year than in previous years – meaning more value for the residents of that state for each taxpayer dollar spent. • Administrative responsibilities include responding to RFPs/RFQs, coordinating both accounts payable and accounts receivable, travel arrangements, tax calculations and payments, and salary/owner draws.

Austin, Tx

• Teach Data Analysis & Lean Six Sigma courses nationwide. • Develop curriculum for Data Analysis and Lean Six Sigma courses. • Helped students work through specific challenges within their organization to enable students to derive more value from the class while better absorbing the material. • Maintained ongoing mentor relationship with students to help the implement the lessons learned within their own organizations.

Austin, Texas

• Analyze data to determine performance expectations but also beyond that to quality and efficiency of system operations. • Coordinate and assist in developing statistically valid research and evaluation models and methods, particularly those that assess the downstream implication of process changes. • Work with Executives to prioritize projects and project ROI. • Collaborate in the development of statistical analyses to identify relationships in system data that can used to prescribe actions and predict results. Serve as internal consultant for the design and implementation of dashboard tools. • Assist divisions in change management regarding multiple aspects of their operations. • Work with divisions to help implement improvements as a result of audit reviews. • Prepare and oversee development of communication of complex statistical concepts to customers and stakeholders that may not have strong statistical backgrounds. • Develop/operate/oversee quality control systems that assist leadership in ensuring continuously increasing quality, productivity, and efficiency. • Serve on interdivisional process improvement project teams – lead first of its kind Rapid Process Improvement project to be driven by grantee staff. • Present research findings, performance targets, performance trainings, and issue briefings to external and internal stakeholders including the Commission and Executive staff.

Austin, Tx

• Responsible for designing, developing, and implementing a balanced scorecard/dashboard for all Department programs for presentation to the TDHCA Governing Board on a regular basis. • Work with Department divisions to develop and implement six sigma projects to enhance quality assurance procedures for their critical and non-critical processes. • Added dashboard measures at the end of each process improvement project to ensure ongoing improvement. • Used a combination of control charts and probability plots to determine if a process was in statistical control and, if so, the anticipated non-conformance rate. • Submitted quarterly reports to the Legislative Budget Board regarding the Department’s LBB Performance Measures progress. • Worked to enhance the reporting to automate the process of reporting from program areas through to the LBB and incorporate validations. • Research operational and policy impact of pending legislation at Federal and State levels. • Led team tasked with implementation and ongoing monitoring of legislative directives. • Developed forecasting tool that the state oversight agency credited as a “turning point” in the program in their Government Efficiency and Effectiveness Report. • Responsible for contractor oversight, review/approval of training and technical assistance requests, and working with subject matter experts to develop new training classes and determine how best to position those training opportunities. • Led agency’s ad-hoc process improvement team of 6 people with diverse skill sets, called upon as needed. • Helped divisions implement changes as a result of the biennial audit process. • Worked with Executive staff to manage the reorganization of the entire department to realign structure to better meet customer needs.

Austin, Tx

• Tracked key performance indicators and reported to State and Federal oversight entities.• Constructed multiple databases and spreadsheet tools using Excel, Access, and SQL to enhance Department's regular reporting as well as assist with daily operations and management of sub-recipients. • Designed and implemented compliance reporting mechanisms. • Developed and automated sub-recipient “report cards” used in the evaluation of sub-recipient performance. Provided accountability, oversight and compliance assistance to internal program areas and over 250 program subrecipients. • Compliance assistance provided for programmatic, State and Federal regulations. • Prepared regular updates to stakeholders including weekly reports to Department executives and monthly reports to TDHCA Governing Board. • Point of contact and liaison for outside oversight agencies.• Coordinated with Policy and Public Affairs office in responding to all Recovery Act related information requests.

Austin, Tx

• Participated in research design and strategic planning sessions with division and agency executive leadership. • Developed multiple data and spatial analysis tools. • Developed recipient tracking and program analysis database to enhance the processes of a group using Word tables to track data. • Served as the agency Geographic Information System point of contact to the Texas Legislative Council. • Responded to legislative requests for program data and awards to legislative districts.

College Station, Tx

• Evaluated and recommended the best available funding package for perspective economic development projects. Performed detailed analysis on current and future economic and community development projects including cost/benefit, feasibility and policy compliance. • Frequently collaborated with both internal and external stakeholders on project development. • Performed spatial analysis for feasibility studies using ArcGIS. • Provided regular review of Departmental projects and assisting in the development of the strategic business plan. Provided regular updates to City management and the Council. • Drafted reports for Council action as needed for project components. • Managed multiple large and small projects including consulting stakeholders and approving transactions before submitting to Director. • Constructed presentations for results and recommendations to City Council members and other internal and external stakeholders. • Served as internal consultant to multiple divisions to address high-profile projects failing to meet expectations, using Lean and Six Sigma tools and methodologies.

Georgetown, Tx

• Worked to ensure that customers were delighted by their home and the services they received. • Resolved logistical problems to ensure all customers and construction sites received the materials needed on-time. Served on strategy planning teams to ensure division policy and operations aligned with the voice of the customer. Redesigned internal processes to reduce customer frustration in requesting warranty service. • Worked with contractors to try to reduce response time and increase their calls per day, improving their margins.

Master Of Public Administration (Mpa), Public Administration

Bachelor Of Science (Bs), Political Science And Government