David May Email & Phone Number

Omaha, Ne, Us

Omaha, Nebraska, United States

● Created, implemented, delivered external education for over 3500 customers via live training and virtual webinar● Created, implemented, delivered internal education across the Buildertrend organization● Hosted individual trainings with customers to ensure success● Reactively supported internal quality assurance and quality control● Reactively supported external customer success● Developed deliverables for marketing and go-to-market strategy● Developed product roadmaps and enhancements for core platform● Specialized in creating estimating formulas and functions for residential construction companies○ Created, implemented, and delivered broader education strategy for entire customer success department○ Implemented successful strategy that increased Takeoff users from 15% to 25% of total active user base○ Implemented successful strategy to decrease lost customers by 50%○ Delivered enhancement roadmap and feedback for upcoming product feature changes

● Managed book of over 500 customers to achieve success● Developed individual success plan for each customer based on desired outcomes● Mastered core platform and integrated softwares (Quickbooks, Square Takeoff)○ 1st on CS Floor in successful trainings completed (Sept., Oct., Nov. 2022)○ 1st on CS Floor in fewest accounts lost (Sept., Oct. 2022)○ 1st on CS Floor in upgrade opportunities sold (Oct. 2022)

Omaha, Nebraska, United States

• Supervise departmental curriculum and instruction ensuring adherence to district regulations and goal attainment.• Procure, analyze, and supervise an annual department budget of $30,000.• Contracted services and purchasing of equipment, working with vendors, and negotiating contracts.• Plan and execute multiple yearly events, serving up to 500 attendees each; effectively manage event schedule, resources, budget, and timelines.• Communicate weekly, monthly, and yearly goals and projects to stakeholders.• Key Achievements & Contributions:o Developed and implemented comprehensive recruitment and retention strategy allowing for greater candidate attraction.o Developed and implemented leadership training and mentoring program to improve onboarding and decrease turnover.o Developed and implemented a synchronous online learning model.o Nominated by district leadership to lead a statewide coalition on classroom pandemic response planning.o Developed and built the department’s website.o Assisted in the architectural design and construction of a $16M building addition.

Omaha, Nebraska, United States

• Supervised departmental curriculum and instruction ensuring adherence to district regulations and goal attainment.• Procured, analyzed, and supervised the annual department budget.• Contracted services and purchasing of equipment working with vendors and negotiating contracts.• Planned and executed several yearly events, serving up to 300 attendees each.• Communicated weekly, monthly, and yearly goals and projects to stakeholders.• Key Achievements & Contributions:o Developed and implemented a comprehensive recruitment and retention strategy allowing for greater quality and quantity of candidates.o Developed and implemented leadership training and mentoring program to improve onboarding and decrease turnover.

Alliance, Nebraska, United States

• Supervised departmental curriculum and instruction and managed the annual department budget.• Collaborated with vendors on equipment purchases and executed large annual events.• Communicated weekly, monthly, and yearly goals and projects to stakeholders.

Papillion, Nebraska, United States

• Supervised departmental curriculum and instruction and managed the annual department budget.• Collaborated with vendors on equipment purchases and executed large annual events for 700+ attendees.• Communicated weekly, monthly, and yearly goals and projects to stakeholders.

Lincoln, Nebraska, United States

• Supervised departmental curriculum and instruction and managed the annual department budget.• Collaborated with vendors on equipment purchases and executed large annual events for 700+ attendees.• Communicated weekly, monthly, and yearly goals and projects to stakeholders.

Bachelor Of Education - Bed, Music Education

Activities and Societies: Cornhusker Marching Band UNL Phi Mu Alpha Sinfonia Fraternity

Master'S Degree, Music