David Arrowsmith Email & Phone Number

Toronto, Ontario, Canada

David Arrowsmith, Manager of Quality Assurance, is responsible for building and maintaining CMiC’s quality assurance team. He functions as a hands-on manager while building the quality assurance team involved in maintaining and improving a quality product image. David sets benchmarks, defines processes, and implements software quality tools. David works closely with the product development group and coordinates the product release activities. David joined CMiC in 2002 as a Quality Assurance Analyst. David was named Manager of Quality Assurance in 2007.

Toronto, Ontario, Canada

Worked closely with Client Account Managers to prioritize and manage client facing initiatives relating to software system upgrades and/or enhancements. Coordinated timely completion of work packages across multiple departments while consistently reporting project status to internal executive team. Created process documents and user manuals. Worked with various data extracts and feeds that required import and manipulation functions to improve analysis processes. Co-developer of internal Intranet Portal for Global Matrix staff including updates and maintenance.Training and Documentation of various data feeds and systems accessing remotely to data held with the Matrix databases and AS400 Reporting system.