David Freund's Location
Greater Boston, United States
David Freund's Contact Details
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About David Freund
Combining leadership and technical skills gained at leading-edge technology companies with a passion for helping enrich peoples' lives. Experienced senior leader, translating strategy into actionable goals for performance and growth.
David Freund's Current Company Details
Freelance
Versatile technologist with a passion for enriching peoples' lives
David Freund Work Experience Details
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Independent ConsultantFreelance Jun 2024 - PresentGreater Boston
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Director Of Customer SustainingReadymode Jul 2022 - May 2024Greater BostonLed the team whose mission is to identify, troubleshoot, and remediate technical problems that occur in the firm’s cloud-based software platform, including those that are client-specific and immediate, as well as infrastructure-wide and long-term. • Worked directly with VIP customers on time-sensitive, business-critical issues, emphasizing core values of empathy, engagement, empowerment and excellence.• Provided coaching and training to build team members’ skills, confidence and self-reliance. -
Director Of Customer SustainingAm Communication Labs (Us Arm Of Readymode.Com, Inc.) Jul 2022 - May 2024Greater BostonLed the team whose mission is to identify, troubleshoot, and remediate technical problems that occur in the firm’s cloud-based software platform, including those that are client-specific and immediate, as well as infrastructure-wide and long-term. • Worked directly with VIP customers on time-sensitive, business-critical issues, emphasizing core values of empathy, engagement, empowerment and excellence.• Provided coaching and training to build team members’ skills, confidence and self-reliance.
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SpecialistApple Nov 2021 - Jul 2022Burlington, Massachusetts, United StatesDelivered great customer experiences by uncovering their needs and guiding them to meaningful solutions, including product setup and basic troubleshooting, and helping them develop a lifelong relationship with Apple. Maintained visual merchandising, ran products onto the sales floor, and assisted other team members.• Helped foster a culture where everyone belongs and is inspired to do their best work. -
Chief Operating OfficerIntegral Resources, Inc. Dec 2019 - Oct 2021Greater BostonInitially joined part-time as a fundraiser; quickly rose to supervisor, then manager. Later joined the senior management team to initiate the firm’s digital fundraising and analytics capabilities. As COO, turned around the company from suffering existential losses to profitability and growth. • Increased revenues by 85%, cut infrastructure and overhead costs and increased efficiency. Accelerated transition to a virtual company, enabled by cloud-based core technology. Before the pandemic hit in early March, we were already 80% virtual. Achieved 100% by the end of that month, retaining over 95% of our work force—then continued to grow.• Developed and nurtured a culture of data-informed decision making, open collaboration, innovation, transparency, and accountability for results—for our clients and our business.• Modernized and automated core functions including fundraising operations, finance, and human resources.
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Director Of Multichannel Fundraising & AnalyticsIntegral Resources, Inc. Aug 2016 - Dec 2019Cambridge, MassachusettsI led the company’s vision & design of an omnichannel platform, integrating digital and phone-based fundraising channels with modern analytics, machine learning, and automation to provide the most effective and efficient fundraising possible.
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Vp, Technology And Product ManagementDragonfly Data Factory Sep 2014 - Mar 2017Led the company’s technology vision and architecture, defined product functional requirements, and drove execution through the software engineering team to produce game changing real-time streaming analytics software. • Developed product requirements, competitive positioning, pricing models and roadmap.• Drove formation of technology alliances with major software vendors in both traditional and Big Data analytics.• Led design and patent applications for software innovations core to Dragonfly’s software products.• Developed and presented messaging and materials to C-level clients and investors. -
Sr. Director, MarketingWinchester Systems Jan 2013 - Aug 2014Transitioned company strategy from direct sales to a channel-partner model focused on delivering ruggedized, high-performance I/O infrastructure to military prime contractors and turnkey commercial-solution providers. Created new messaging, provided sales training, and collaborated with the rest of the executive team to operationalize this strategic shift. • Wrote RFP proposal, landing $2.5 million contract to develop and deliver rugged removable-canister RAID storage for US Navy E-2D Airborne Early Warning aircraft.• Led redesign and launch of company web presence. Generated message content, worked with creative and site-architecture teams to build a compelling site-visitor experience and generate sales.• Initiated strategic relationships with industry-specific trade press.• Facilitated adoption of SaaS technologies (e.g., Salesforce.com) for internal IT operations. -
It Consultant/AdvisorIndependent Sep 2012 - Jan 2013Provided strategic advice to IT customers and vendors. Services included technology brainstorming, competitive analysis, message hardening, and "ghost authored" white papers and presentations on topics ranging from Cloud and Virtualization strategy to server and storage application notes.
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Director Of Virtualization And Cloud EngineeringNetapp 2010 - 2012Research Triangle Park, NcLed architecture and engineering for the company’s Virtualization and Cloud solutions, working in concert with strategic-alliance partners. Drove high-profile presence at global events, and delivery of technical marketing collateral.• Led two high-output solution-engineering teams: one focused on virtualization, the other on the company’s Cloud infrastructure building block, FlexPod. Addressed pre-existing morale problems, recruited and coached strong team leaders, and improved performance of both teams. The resulting solutions became a primary driver of revenue growth for the company. One team leader rose to the level of Director within 18 months.• Led cross-functional team comprising Product Management, Solution Engineering, Marketing, and Sales to develop a Lifecycle process for cloud-infrastructure solutions. -
Sr. Director, Corporate Virtual ArchitectEmc 2009 - 2010Traveled worldwide as a Cloud computing expert to explain the company’s Private Cloud vision and strategy—and the thinking behind them. • Worked with sales to close over $600M in direct sales, and impacted approximately $4B indirectly through one-on-one executive briefings and presentations at events in New York, Cairo, Seoul, and other international forums and engagements. • Facilitated joint development and roadmap alignment among Virtual Computing Environment (VCE) partner companies. • Launched a blog chronicling EMC’s IT journey to build a private cloud. -
Senior Director, Architecture Governance, Office Of The CtoEmc 2008 - 2009Chosen to work with corporate CTO on reviewing, approving and driving adoption of product-integration reference architectures. Actively participated in EMC’s Research Advisory Team, Corporate Patent Review Committee, and innovation review committees.
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Cto, Infrastructure SoftwareEmc 2006 - 2008Guided Infrastructure Software business unit technology strategy, driving innovation, collaboration, and long-term architectural vision. •Formed ISG Technical Council—a think tank comprising ISG product team technical leaders. • Increased patent applications 10-fold and increased idea generation and productization rates significantly by establishing a continuous innovation process. • Improved ISG team members’ connection to corporate strategy, elevating employee satisfaction rates from less than 40% to over 90%.
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Practice Leader, Information ArchitecturesIlluminata, Inc. 2001 - 2006Provided written research and strategic advisory services to global companies, including top-tier IT product and service vendors. Revitalized dormant storage practice and expanded it to embrace information management and governance in addition to data-storage devices. Quoted as an industry expert by the Associated Press, CNET, InformationWeek, Byte and Switch, InfoStor, Network World and The Register, published in several trade journals, and sought out as a panelist at trade shows and symposia.
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Multiple Leadership Roles Focused On Enterprise SoftwareVarious Companies 1980 - 2001Deep focus on operating systems, network protocols, clustering, file systems, security and cloud-scale distributed software architectures. Broad experience across functional roles and organization types, including:• VP Marketing - Datametrics Systems Corp• Technical Director, Enterprise Management - Digital Equipment Corp (DEC), Products Division• Sr. Software Engineer - DEC OpenVMS and RSTS/E operating-system groups• Tech Support Specialist - Gould Defense Systems, Inc. (SECRET clearance)• Systems Programmer - University of Wisconsin-Madison
David Freund Skills
Public Speaking
Executive Level Presentation Skills
Social Media
Marketing
Strategic Thinking
It Strategy
Cloud Computing
Virtualization
Itaas
Paas
Saas
Storage Architecture
Enterprise Architecture
Distributed Systems
Server Architecture
Data Center
Disaster Recovery
Infrastructure Management
Product Management
Program Management
Software Development
Information Technology
Strategic Partnerships
Team Leadership
Service Delivery
It Operations
Vmware
Hyper V
Citrix
Storage
Competitive Analysis
Storage Virtualization
Enterprise Software
System Architecture
Enterprise Storage
Storage Area Networks
San
Business Alliances
Architecture
Storage Solutions
Fibre Channel
Go To Market Strategy
Professional Services
Strategy
Nas
Sales Enablement
Messaging
Apache Storm
Big Data
Big Data Analytics
David Freund Education Details
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Studies Toward Bs, Computer Science
Frequently Asked Questions about David Freund
What company does David Freund work for?
David Freund works for Freelance
What is David Freund's role at the current company?
David Freund's current role is Versatile technologist with a passion for enriching peoples' lives.
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What schools did David Freund attend?
David Freund attended University Of Wisconsin-Madison.
What skills is David Freund known for?
David Freund has skills like Public Speaking, Executive Level Presentation Skills, Social Media, Marketing, Strategic Thinking, It Strategy, Cloud Computing, Virtualization, Itaas, Paas, Saas, Storage Architecture.
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