Provide Agile coaching and guidance to major programs and projects that are adopting agile delivery methodology and migrating away from the waterfall methodology. Interact with the Project Managers, Development and Test organizations as well as the Business partners to educate and coach them in the agile methodology. Responsible for ensuring success in adopting agile in EMEA, LATAM and APAC regions: • Provide expertise in area and an advanced level of understanding of the principles of Agile• Formulate, define scope, objectives and lead the agile transition to ensure it is smooth and adheres to the agile delivery guidelines and standard• Consult with the business and technology partners to determine areas that may need refinement. • Partner with management teams to ensure appropriate integration of functions to meet goals; identify and define necessary system enhancements to deploy new products and process enhancements• Identify and communicate risks and impacts; propose risk mitigation options when considering the implications of the application of the Agile methodology to the current environment• Strategize and formulate a plan to increase organization level of Agile maturity, at the appropriate time and with the appropriate business climate in mind• Provide in-depth and sophisticated analysis with interpretive thinking to define problems and develop innovative solutions• Influence strategic as well as tactical decisions through advice, counsel or provided services which directly impact the business of software delivery

• Oversee/manage assigned Strategy and Planning staff • Responsible for IT Finance oversight and Communications activities• Interface with Senior Management on regular basis• Experienced Agile Coach and Certified Scrum Master • Contributor to the development of the Citi Agile process• Implemented Agile software development methodology for Citifinaincal/OneMain Finace at a Program and Enterprise level. • Lead multiple Agile Sprint teams to deliver a new internet customer facing self-service website and a new employee facing service oriented lending, account servicing and collection platform for the United States, Canada and Puerto Rico• Defined BAU Agile metrics and implemented continuous improvement processes• Developed and lead internal Agile Training workshops

•Responsible for Product Planning and Strategy•Developed a Roadmap for the product suite •Responsible for developing a pipeline of product enhancements and new ideas based on customer needs. •Maintain knowledge of the products across 23 International Markets. •Regularly interacted with Business Partners, Country Managers and Senior Management to gather ideas and communicate plans. •Work with Business Strategy team and others to facilitate Business Model standardization •Responsible for Product Development Guidance – ensuring global application design integrity (one version). •Maintain understanding of the business's short- and long-term objectives. •Evaluated new technologies/offerings and recommend usability as standalone products or integration with current product suite.

- Responsible for developing a roadmap for all products assigned in the product suite, for developing a pipeline of product enhancements and new ideas based on customer insights. - Provide product knowledge and support across Domestic and International markets to business and IT users.- Responsible for guiding the design and deployment of our product suite, ensuring the integrity of our product suite throughout the International and Domestic markets.

• Responsible for network branch operation, including identifying and achieving organizational objectives through the use of appropriate resources• Directed and coordinated activities of the branch business to obtain optimum efficiency and economy of operations to maximize profits• Managed and developed a multi-million dollar portfolio• Responsible for staff development, customer retention, and business development• Oversaw employee development and training• Managed all human resource related issues and employee evaluation• Responsible for making sound credit decisions and loss mitigation• Managed delinquency control• Directed activities of the branch to ensure that all company, state and federal compliance policies were followed