I teach Operations and Supply Chain Management at Sonoma State University.

• Maintain functionality of core systems in order to support end users, including Great Plains ERP, Rockysoft Demand Planning, and the Data Warehouse. • Successfully complete data warehouse and demand planning projects on time and within budgets while coordinating with third party consultants.• Function as a liaison between business users and contractors, monitoring project progress by tracking activity, resolving problems as they arise, publishing progress reports, and recommending action items.• Lead Great Plains ERP implementation, analyzing current ERP and interviewing end users to identify pain points and understand it’s inefficiencies; validate data to ensure accuracy and correspondence with processes.Promoted from WORLDWIDE PRODUCTION & SCHEDULING ANALYST, August 2012• Maximized production operations by collaborating with distributors to create monthly sales revenue and inventory plans. • Optimized sales opportunities worldwide by ensuring forecasting, production planning and order management partnership through implementation and supervision of dynamic processes. • Instrumental in the development of production capacity planning model, which minimized excess inventory and established a reliable projection of required production capacity over a rolling 12-month period.Promoted from DEMAND PLANNING MANAGER, April 2011• Enabled the accurate prediction of customer demand and conducted market research to provide supply chain with appropriate information to meet that demand and make accurate forecasts.• Coordinated cross-functional research activities to reconcile significant variances and refine forecast model to reflect updated sales and marketing assumptions. • Attended the Microsoft convergence conference and visited 5 regional offices in Hong Kong and China to interview end users, analyze processes and identify inefficiencies.

• Supervised, coached, and developed a staff of 5-7 including an accountant, production manager, and warehouse personnel.• Increased on-time deliveries from 70% to 98% in two months by developing and implementing strategic warehouse inventory processes.• More than tripled monthly sales totals by establishing social media marketing campaigns and extensive customer relationship management projects for web store operations. • Integrated web sales and electronic orders with Great Plains ERP system and assimilated internal systems.• Set up office and warehouse to accept inventory and personnel in less than 3 months, training personnel and making adjustments to current processes for long term vision of inventory control and warehouse management.• Improved turnaround for web store orders from 3-4 days to only one day through process controls/improvements.

• Utilized analytical and quantitative methods to understand, predict, and enhance supply chain and business processes, including assembling data, analyzing performance, identifying problems, and developing recommendations that supported SCM planning and operations. • Streamlined operations by integrating the manufacturing module into existing Great Plains MRP system.• Increased production efficiency and lowered inventory costs by 20% due to eliminating excess inventory.• Collaborated with warehouse manager to implement inventory management procedure/process improvements.

• Facilitated the purchasing of quality products at the lowest possible costs through effective coordination of purchasing activities including researching, identifying and evaluating vendors, documenting decisions, and completing purchase orders.• Collaborated extensively with VMI/VOI accounts to cultivate and maintain relationships.• Determined appropriate inventory levels and purchase amounts.